Hi, I’m Victoria Jia Lin—a Sydney-based multi-disciplinary creator with a warm, friendly approach. I’ve spent years helping customers and communities through retail, event support, and volunteer roles, matching products and visuals with people’s needs while keeping stores organized and welcoming. I’m passionate about design, illustration, and storytelling, and I combine hands-on retail experience with graphic design training to deliver creative, practical solutions. I enjoy collaborating with teams to bring ideas to life, from merchandising displays to digital marketing and fashion styling.

Victoria

Hi, I’m Victoria Jia Lin—a Sydney-based multi-disciplinary creator with a warm, friendly approach. I’ve spent years helping customers and communities through retail, event support, and volunteer roles, matching products and visuals with people’s needs while keeping stores organized and welcoming. I’m passionate about design, illustration, and storytelling, and I combine hands-on retail experience with graphic design training to deliver creative, practical solutions. I enjoy collaborating with teams to bring ideas to life, from merchandising displays to digital marketing and fashion styling.

Available to hire

Hi, I’m Victoria Jia Lin—a Sydney-based multi-disciplinary creator with a warm, friendly approach. I’ve spent years helping customers and communities through retail, event support, and volunteer roles, matching products and visuals with people’s needs while keeping stores organized and welcoming.

I’m passionate about design, illustration, and storytelling, and I combine hands-on retail experience with graphic design training to deliver creative, practical solutions. I enjoy collaborating with teams to bring ideas to life, from merchandising displays to digital marketing and fashion styling.

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Language

English
Fluent

Work Experience

Retail Sales Assistant at Lagardère AWPL Gift Shop and The Garden Shop, Royal Botanic Garden Sydney
December 20, 2024 - Present
Provided professional, friendly customer service to a wide range of customers from around the world, at two gift shops located inside iconic Sydney landmarks as well as The Garden Shop in The Royal Botanic Garden Sydney. Assisted customers through wide knowledge of store products and details, and processed sales transactions through a POS system, with stock replenishment, merchandising displays, product organization and general housekeeping.
Retail Assistant & Checkout Manager at Sanfa Village Grocery
March 1, 2023 - November 1, 2024
Retail assistant and checkout manager; stocked shelves, merchandise displays, and managed checkout operations from March 2023 to November 2024.
Customer Service & Food Stall Attendant at Sydney Vegan Markets
February 1, 2023 - January 1, 2025
Volunteer and role involving selling products, food, and raffle tickets, and serving as the friendly face behind the information booth with strong customer service.
Event Runner at Granny Smith Festival
October 1, 2024 - Present
Supported backstage and main stage operations, assisted staff, moved boxes and helped customers and fellow volunteers; liaised with City of Ryde event staff, stage and volunteer coordinator.
Exhibition Assistant at Hunters Hill Art Exhibition
April 1, 2017 - May 31, 2017
As a volunteer, assisted in all stages of the exhibition including setting up, customer service, selling tickets, handling art and moving sets.
Online Business Owner, Digital Marketing & Fashion Stylist at Sydney Vegan Markets
January 1, 2015 - January 1, 2024
Selling clothing on various e-commerce platforms, sourcing, cleaning and styling vintage (1940s-2000s), second-hand and designer garments; successful digital marketing and fashion knowledge resulting in hundreds of sales and a decade of experience.

Education

TAFE Diploma in Graphic Design (Illustration) at Enmore Design Centre
January 1, 2024 - January 1, 2026
Higher School Certificate at Bradfield Senior College
January 1, 2014 - January 1, 2015

Qualifications

Diploma in Graphic Design
January 1, 2019 - January 1, 2020
Certificate IV in Design
January 1, 2019 - December 31, 2019
Certificate III in Design Fundamentals
January 1, 2017 - December 31, 2018
Certificate III in Employment and Training
January 1, 2017 - December 31, 2018
National Police Check
January 11, 2030 - March 24, 2026
Working With Children Check (Volunteer and Paid)
January 11, 2030 - March 24, 2026

Industry Experience

Retail, Media & Entertainment, Education, Non-Profit Organization, Software & Internet