Clerical Administrator at Health Service Executive (HSE)

Managed large volumes of patient data within the Patient Administration System (PAS), ensuring accuracy and compliance. Coordinated scheduling, clinic bookings, and waitlist management for multiple consultants. Generated and maintained reports for management, supporting operational decision-making. Acted as key point of contact for patient queries, ensuring timely and accurate responses. Liaised with GPs, consultants, and external stakeholders to gather and manage documentation. Tracked and followed up on appointments, cancellations, and clinic capacity. Supported delivery of clinics by preparing documentation and ensuring readiness. Assisted in process coordination and improving patient flow across departments.