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Hi, I'm Onyeka Ishicheli, a results-driven operations and executive support professional based in Lagos, Nigeria. I specialize in onboarding, scheduling, training coordination, client communication, and reporting across remote teams, with a focus on aligning strategic objectives with quality and compliance standards. I thrive on turning complex processes into clear, actionable plans, mentoring teammates, and providing insights that drive better decisions. I'm dedicated to delivering exceptional performance and building strong partnerships with cross-functional teams. I'm open to working with remote teams and can work with any time zone.…Hi, I'm Onyeka Ishicheli, a results-driven operations and executive support professional based in Lagos, Nigeria. I specialize in onboarding, scheduling, training coordination, client communication, and reporting across remote teams, with a focus on aligning strategic objectives with quality and compliance standards. I thrive on turning complex processes into clear, actionable plans, mentoring teammates, and providing insights that drive better decisions. I'm dedicated to delivering exceptional performance and building strong partnerships with cross-functional teams. I'm open to working with remote teams and can work with any time zone.

Onyekachukwu Bidemi Ishicheli

Executive Producer, Content Producer, Production Manager, +2

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Hi, I'm Onyeka Ishicheli, a results-driven operations and executive support professional based in Lagos, Nigeria. I specialize in onboarding, scheduling, training coordination, client communication, and reporting across remote teams, with a focus on aligning strategic objectives with quality and compliance standards. I thrive on turning complex processes into clear, actionable plans, mentoring teammates, and providing insights that drive better decisions. I'm dedicated to delivering exceptional performance and building strong partnerships with cross-functional teams. I'm open to working with remote teams and can work with any time zone.…Hi, I'm Onyeka Ishicheli, a results-driven operations and executive support professional based in Lagos, Nigeria. I specialize in onboarding, scheduling, training coordination, client communication, and reporting across remote teams, with a focus on aligning strategic objectives with quality and compliance standards. I thrive on turning complex processes into clear, actionable plans, mentoring teammates, and providing insights that drive better decisions. I'm dedicated to delivering exceptional performance and building strong partnerships with cross-functional teams. I'm open to working with remote teams and can work with any time zone.

Available to hire

Hi, I’m Onyeka Ishicheli, a results-driven operations and executive support professional based in Lagos, Nigeria. I specialize in onboarding, scheduling, training coordination, client communication, and reporting across remote teams, with a focus on aligning strategic objectives with quality and compliance standards.

I thrive on turning complex processes into clear, actionable plans, mentoring teammates, and providing insights that drive better decisions. I’m dedicated to delivering exceptional performance and building strong partnerships with cross-functional teams.

I’m open to working with remote teams and can work with any time zone.

Skills

Google Drive

Leadership

Microsoft Office

Experience Level

Google Drive

Expert

Leadership

Expert

Microsoft Office

Expert

Language

Yoruba

Advanced

Work Experience

Senior Executive Assistant at Granger Professional Services

May 1, 2025 - Present

Led onboarding and training initiatives, developing a 30-day onboarding roadmap and internal admin handbook to improve employee experience and reduce ramp-up time. Coordinated all-hands meetings, workshops, and leadership alignment, and collaborated with department heads across HR, Sales, Operations, and DevOps to drive clarity and seamless communication. Trained and mentored junior administrative staff, improving team efficiency by 80%. Maintained confidentiality and ensured policy compliance. Prepared detailed reports and presentations for executive meetings to support informed decision-making. Managed daily schedules and tasks, boosting executive productivity by 70%.

Executive Admin Assistant at Granger Professional Services

March 1, 2024 - April 1, 2025

Oversee the administrative team and ensure cross-department support; manage calendars, coordinate meetings, and handle company communications. Delegate research and data-entry tasks; provide direct support to the C-Suite. Manage calendars, prepare reports, and handle high-level communications. Coordinate with the Administrative department to ensure management needs are met and timely delivery of reports and meeting prep. Prepare training materials for team leads.

Customer Service Executive at Niche Institute of Customer Experience and Innovation

June 1, 2023 - July 1, 2024

Conduct client outreach calls to assess and enhance learning experiences; manage and respond to learning-related inquiries via email, discussion forums, and social media platforms. Escalate issues promptly and ensure smooth onboarding for new learners. Proactively engage with clients through various channels; efficiently manage client data, organize information, and generate insightful reports to inform decision-making and improve learning outcomes. Facilitate seamless communication between B2B clients.

Product Management Intern at Side Hustle

March 1, 2023 - May 1, 2023

Conducted comprehensive project research to inform strategic decisions and optimize outcomes. Authored a PRD for a food delivery application, outlining key features and specifications to guide development.

Personal Assistant at ZSOFTWARE LLC

June 1, 2022 - April 1, 2023

Scheduled meetings between clients and the CEO; demonstrated impeccable time management by sending appointment reminders to the CEO, team members, and clients, ensuring efficiency. Served as the intermediary between clients and the CEO, enhancing client satisfaction. Exhibited strong task follow-up skills, ensuring tasks were completed on time by team members. Carried out research on competitive projects to stay abreast of industry trends. Collaborated with cross-functional teams, aligning efforts for project success.

Vocational Teacher at Patrick Speech and Language Center

May 1, 2022 - February 1, 2023

Instructed a group of 20 autistic students in the art of crafting leather goods, fostering creativity and independence. Sourced high-quality leather materials to support the hands-on learning experience. Developed hands-on workshops that improved practical skills of special needs students by 10% within 2 months.