My name is Mohammed, and I hold a Bachelor’s degree in Electronics and Communication Engineering. I have experience in C++ programming, microcontroller systems, and PCB design using Proteus and Eagle, with several academic projects completed in these areas. Currently, I work with Vodafone UK in consumer care, where I strengthen my problem-solving and communication skills. What makes me stand out is my mix of technical knowledge and customer-focused experience, allowing me to bridge the gap between engineering solutions and user needs.…

Mohammed Abdelkader

My name is Mohammed, and I hold a Bachelor’s degree in Electronics and Communication Engineering. I have experience in C++ programming, microcontroller systems, and PCB design using Proteus and Eagle, with several academic projects completed in these areas. Currently, I work with Vodafone UK in consumer care, where I strengthen my problem-solving and communication skills. What makes me stand out is my mix of technical knowledge and customer-focused experience, allowing me to bridge the gap between engineering solutions and user needs.…

Available to hire

My name is Mohammed, and I hold a Bachelor’s degree in Electronics and Communication Engineering. I have experience in C++ programming, microcontroller systems, and PCB design using Proteus and Eagle, with several academic projects completed in these areas. Currently, I work with Vodafone UK in consumer care, where I strengthen my problem-solving and communication skills. What makes me stand out is my mix of technical knowledge and customer-focused experience, allowing me to bridge the gap between engineering solutions and user needs.

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Language

Arabic
Fluent
English
Intermediate

Work Experience

consumer care at VOIS
May 27, 2025 - Present
Provide customer support, troubleshooting technical issues, and ensuring high-quality service delivery. Resolve network, billing, and device-related problems while maintaining customer satisfaction. Utilize communication, problem-solving, and technical skills to handle complex inquiries efficiently. Collaborate with teams to improve service processes and customer experience.

Education

Bachelor’s degree in Electronics and Communication Engineering at Alexandria's higher institute of engineering and technology
September 1, 2016 - June 26, 2022
I hold a Bachelor’s degree in Electronics and Communication Engineering, where I studied programming (C++), microcontrollers, and electronic circuit design. During my studies, I worked on several academic projects and gained hands-on experience with tools like Proteus and Eagle for simulation and PCB design. I also earned a certificate in electrical distribution from Alexandria Electricity Distribution Company.

Qualifications

Add your qualifications or awards here.

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