Hi, I’m Mohit Chopra, a results-driven operations professional with over six years of experience driving service delivery, process optimization, and stakeholder management across global teams. I excel at turning fragmented workflows into streamlined processes that boost efficiency and client satisfaction. I’ve led end-to-end operations for client campaigns and conferences, built strong relationships with physicians, recruitment leaders, and executives, and consistently deliver high-quality outcomes. I’m passionate about continuous improvement and sharing knowledge to help teams perform at their best.

Mohit Chopra

Hi, I’m Mohit Chopra, a results-driven operations professional with over six years of experience driving service delivery, process optimization, and stakeholder management across global teams. I excel at turning fragmented workflows into streamlined processes that boost efficiency and client satisfaction. I’ve led end-to-end operations for client campaigns and conferences, built strong relationships with physicians, recruitment leaders, and executives, and consistently deliver high-quality outcomes. I’m passionate about continuous improvement and sharing knowledge to help teams perform at their best.

Available to hire

Hi, I’m Mohit Chopra, a results-driven operations professional with over six years of experience driving service delivery, process optimization, and stakeholder management across global teams. I excel at turning fragmented workflows into streamlined processes that boost efficiency and client satisfaction.

I’ve led end-to-end operations for client campaigns and conferences, built strong relationships with physicians, recruitment leaders, and executives, and consistently deliver high-quality outcomes. I’m passionate about continuous improvement and sharing knowledge to help teams perform at their best.

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Language

English
Advanced
Hindi
Advanced
Panjabi, Punjabi
Advanced

Work Experience

Senior Operations Associate at Editorialist YX
April 1, 2021 - Present
Managed end-to-end order lifecycle (sourcing, shipping, returns); coordinated logistics and resolved delivery issues; conducted quality checks and ensured SLA compliance; prepared reports and improved processes; trained junior associates.
Resolution Specialist at Airbnb
December 1, 2019 - January 1, 2021
Managed disputes, refunds, and escalations; provided travel coordination and client support.
Senior Operations Associate at WNS Global Services
April 1, 2014 - April 1, 2017
Supported operations, reporting, and SLA compliance.

Education

B.A. at Kalinga University
January 11, 2030 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Travel & Hospitality, Education