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I'm Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design. I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.…I'm Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design. I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.

Faiza N. Mughal

Instructional Designer, Online Trainer, Content Designer, +2

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I'm Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design. I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.…I'm Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design. I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.

Available to hire

I’m Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design.

I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Urdu

Fluent

Hindi

Advanced

Panjabi, Punjabi

Advanced

Work Experience

E-Learning Developer at E-Learning Services

March 1, 2022 - Present

Designed and developed custom training content aligned with organizational goals; Created interactive e-learning modules using multimedia elements and visual design; Managed multiple client projects, ensuring on-time delivery and quality assurance; Conducted training evaluations and implemented feedback for content enhancement

Instructional Designer (Contract) at Suncor Energy

May 1, 2023 - December 1, 2023

Designed multimedia-rich e-learning content for enterprise systems (Dynamics 365); Applied adult learning principles and instructional models to develop ILT, VILT, and e-learning formats; Collaborated closely with subject matter experts and project teams across departments; Developed content using visual tools, simulations, and learner-centric assessments

Admissions Coordinator at CDI College

July 1, 2020 - June 1, 2021

Provided administrative and admissions support to student services and academic departments; Processed applications and enrollment records using Panda Docs; Maintained accurate documentation and assisted with campus operations

Member Services Agent at Hollyburn Country Club

November 1, 2018 - November 1, 2019

Served as a primary point of contact for club members and visitors; Handled administrative tasks including billing, access fobs, and event coordination; Ensured seamless communication between departments and member satisfaction

Administrative Assistant (Contract) at Parc Retirement Living

July 1, 2018 - October 1, 2018

Assisted with resident services including move-ins, rent processing, and records management via Yardi; Supported scheduling, staff coordination, and daily operational tasks

Administrative Coordinator (Contract) at Retirement Concepts

June 1, 2017 - January 1, 2018

Managed administrative functions including HR, payroll, invoicing, and accounts reconciliation; Participated in organizational planning and decision-making with senior leadership

Administrative Assistant at Victoria Sexual Assault Centre

September 1, 2016 - April 1, 2018

Managed donor records, appointment scheduling, and financial tracking using Raiser’s Edge; Provided front-office support and helped coordinate community outreach events