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Faiza N. Mughal

Available to hire

I'm Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design.

About

I’m Faiza N. Mughal, a dedicated instructional designer and learning experience designer based in Calgary with over 12 years of experience spanning administration and training design.

I specialize in creating engaging e-learning, ILT, and blended learning experiences, collaborating with subject matter experts and stakeholders to align learning with business goals and drive performance. I love designing content that is accessible, practical, and memorable, and I leverage tools like Articulate 360, Camtasia, Canva, and AI-assisted workflows to deliver impactful training.

  • 8 years' experience
  • Joined November 2025

Languages

  • EnglishFluent
  • UrduFluent
  • HindiAdvanced
  • Panjabi, PunjabiAdvanced

Industry experience

  • Education
  • Professional Services
  • Software & Internet
  • Media & Entertainment
  • Other

Work experience· 7 roles

Instructional Designer (Contract) · Suncor EnergyMay 2023 – Dec 2023 · 8 mos

Designed multimedia-rich e-learning content for enterprise systems (Dynamics 365); Applied adult learning principles and instructional models to develop ILT, VILT, and e-learning formats; Collaborated closely with subject matter experts and project teams across departments; Developed content using visual tools, simulations, and learner-centric assessments

E-Learning Developer · E-Learning ServicesMar 2022 – Present · 4 yrs 9 mos

Designed and developed custom training content aligned with organizational goals; Created interactive e-learning modules using multimedia elements and visual design; Managed multiple client projects, ensuring on-time delivery and quality assurance; Conducted training evaluations and implemented feedback for content enhancement

Admissions Coordinator · CDI CollegeJul 2020 – Jun 2021 · 1 yr

Provided administrative and admissions support to student services and academic departments; Processed applications and enrollment records using Panda Docs; Maintained accurate documentation and assisted with campus operations

Member Services Agent · Hollyburn Country ClubNov 2018 – Nov 2019 · 1 yr 1 mo
Administrative Assistant (Contract) · Parc Retirement LivingJul 2018 – Oct 2018 · 4 mos
Administrative Coordinator (Contract) · Retirement ConceptsJun 2017 – Jan 2018 · 8 mos
Administrative Assistant · Victoria Sexual Assault CentreSep 2016 – Apr 2018 · 1 yr 8 mos

Education

Master of Education in Leadership Studies · University of Victoria2014 – 2017
Bachelor of Social Sciences (Honours) · University of the Punjab, Pakistan2002 – 2006

Certifications and awards

WHMIS2018 – 2025
Bystander Intervention Training2016 – 2025
Certificate of Achievement – University of Melbourne2011 – 2025
Certificate of Appreciation – UVIC Alumni2015 – 2025

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