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I'm Monica Tan, a reliable and detail-oriented Virtual Assistant transitioning from 10+ years in investment consulting and creative business operations. I excel at organizing workflows, content planning, market research, lead generation, basic email marketing, and clear client communication. Known for maturity, discretion, consistency, and a calm working style, I provide warm, practical support for content, admin tasks, and client outreach for small businesses and creative brands.…I'm Monica Tan, a reliable and detail-oriented Virtual Assistant transitioning from 10+ years in investment consulting and creative business operations. I excel at organizing workflows, content planning, market research, lead generation, basic email marketing, and clear client communication. Known for maturity, discretion, consistency, and a calm working style, I provide warm, practical support for content, admin tasks, and client outreach for small businesses and creative brands.

Monica Tan

Social Media Manager, Content Creator, Content Strategist, +3

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I'm Monica Tan, a reliable and detail-oriented Virtual Assistant transitioning from 10+ years in investment consulting and creative business operations. I excel at organizing workflows, content planning, market research, lead generation, basic email marketing, and clear client communication. Known for maturity, discretion, consistency, and a calm working style, I provide warm, practical support for content, admin tasks, and client outreach for small businesses and creative brands.…I'm Monica Tan, a reliable and detail-oriented Virtual Assistant transitioning from 10+ years in investment consulting and creative business operations. I excel at organizing workflows, content planning, market research, lead generation, basic email marketing, and clear client communication. Known for maturity, discretion, consistency, and a calm working style, I provide warm, practical support for content, admin tasks, and client outreach for small businesses and creative brands.

Available to hire

I’m Monica Tan, a reliable and detail-oriented Virtual Assistant transitioning from 10+ years in investment consulting and creative business operations. I excel at organizing workflows, content planning, market research, lead generation, basic email marketing, and clear client communication.

Known for maturity, discretion, consistency, and a calm working style, I provide warm, practical support for content, admin tasks, and client outreach for small businesses and creative brands.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Indonesian

Fluent

Work Experience

Investment Consultant & US Stocks Consultant at Maybank Sekuritas & Valbury Indonesia

October 1, 2016 - Present

Manage client communication with professionalism, clarity, and confidentiality in a regulated financial environment. Explain market information and products in simple terms for clients. Maintain client follow-ups and coordinate information with accuracy, discipline, and responsiveness.

Operations & Social Media Support at Paw & Fluff Petshop

November 1, 2021 - Present

Manage product positioning, customer service wording, order policies, and simple online business operations. Create content ideas, captions, carousel copy, and visual direction for pet-shop marketing. Research competitors, customer needs, engagement patterns, and improvement opportunities for online presence.

Creative Business & Cake Artist at Sugar Art & Custom Cake Business

January 1, 2005 - January 1, 2016

Handle custom client orders, creative briefs, time lines, production planning, and customer communication. Build strong visual taste, detail orientation, and client-centered service through handmade creative work. Manage inquiry handling, pricing discussion, scheduling, and delivery coordination.