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I am a motivated and detail-oriented career changer who recently completed a software engineering bootcamp with distinction. I have developed full-stack web applications using Python, JavaScript, HTML, CSS, databases, APIs, testing, and source control, and I enjoy solving problems through thoughtful technical and user-centred design.…

Sara Murray

Data Annotator, Data Visualizer, AI Prompt Engineer, +7

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I am a motivated and detail-oriented career changer who recently completed a software engineering bootcamp with distinction. I have developed full-stack web applications using Python, JavaScript, HTML, CSS, databases, APIs, testing, and source control, and I enjoy solving problems through thoughtful technical and user-centred design.…

Available to hire

I am a motivated and detail-oriented career changer who recently completed a software engineering bootcamp with distinction. I have developed full-stack web applications using Python, JavaScript, HTML, CSS, databases, APIs, testing, and source control, and I enjoy solving problems through thoughtful technical and user-centred design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Spanish; Castilian

Intermediate

Portuguese

Beginner

Japanese

Beginner

Work Experience

Freelance AI trainer at Various

September 1, 2025 - Present

Data annotation, content rating, rubrics, prompt generation, transcription, localisation, evaluation of LLM responses (written, visual, audio, etc), voice recording tasks

Freelance Web Developer and Software Engineering Trainee at Freelance / Self-employed

September 1, 2021 - Present

Took a career break to recover from Long COVID and transition into technology. Completed software engineering studies, undertook self-directed development, and contributed to freelance web development, social media strategy, branding, and photography. Designed and maintained a business website and contributed to product photography, visual content, and customer engagement activities.

Scottish Welfare Fund Reviewer / Complaints Reviewer at Scottish Public Services Ombudsman

February 1, 2016 - September 1, 2021

Provided independent and impartial decisions on complex public-sector complaints and managed detailed caseloads. Initiated service improvement recommendations, developed procedures and decision-making documentation, facilitated stakeholder workshops, delivered training and presentations, and supported inclusion, diversity, accessibility, mental health, and wellbeing initiatives. Mentored new team members and contributed to communities of practice.

Scottish Welfare Fund Officer at City of Edinburgh Council

March 1, 2014 - February 1, 2016

Reviewed appealed Scottish Welfare Fund decisions as a first-tier decision maker. Represented the council in user forums for third-party software, worked with software developers to discuss requirements and features, provided testing feedback, supported colleagues with troubleshooting, and contributed to service and process improvement. Consistently met case management deadlines and participated in peer review, coaching, and mentoring.

Customer Service Advisor at Scottish Gas

September 1, 2013 - March 1, 2014

Handled customer queries and complaints in a high-pressure inbound call-centre environment. Interrogated multiple information systems, consistently met and exceeded performance indicators, and was nominated as Complaints Champion to support colleagues with complaints processes.

Barista at Tea @ 94

September 1, 2012 - August 1, 2013

Worked in a busy Edinburgh venue while studying for a PhD in Prostate Cancer Service Redesign. In addition to core barista and customer service responsibilities, developed and hosted evening events.

Project Officer at Managed Service Network for Children and Young People with Cancer

July 1, 2011 - August 1, 2012

Provided project management and organisational support during a critical development phase. Managed the organisation's website and content, analysed data, prepared reports, oversaw workstreams, coordinated stakeholders, facilitated workshops and events, supported external communications, and planned a large public launch involving speakers, NHS staff, third-sector attendees, workshops, and panels.

Graduate Management Trainee / Service Improvement Facilitator at Health and Social Care, Northern Ireland

September 1, 2008 - July 1, 2011

Completed a two-year management training programme before becoming a Service Improvement Facilitator for prison healthcare. Gathered and analysed data using Lean and Six Sigma methods, supported healthcare service redesign, produced reports and recommendations, scoped services and patient pathways, engaged with patients and professional stakeholders, and facilitated improvement workshops, meetings, and events.