Available to hire
I’m Kamran Hussain, a Business Optimization Specialist with 5+ years of experience turning data into action. I drive process improvements, cut inefficiencies, and help teams hit ambitious KPIs across events, education programs, and tech-enabled services.
I enjoy building scalable strategies, leading cross-functional teams, and translating client needs into measurable business value. When I’m not optimizing operations, I mentor others and explore new ways to blend analytics with creative problem solving.
Experience Level
Language
English
Fluent
Work Experience
Creative Instructor at Jump Academy
June 1, 2025 - July 1, 2025Instructed a team of four groups of four, created interdisciplinary curricula (creative writing, songwriting, and performance) for elementary to high school students; mentored 16 students end-to-end and oversaw deliverables for a final showcase; designed lessons integrating music, poetry, and self-expression to boost literacy and creativity.
Project Manager at Newark Symphony Hall (Newark Performing Arts Corporation)
February 1, 2021 - June 30, 2021Led cross-team projects, coordinating vendors and stakeholders; managed budgets and timelines; produced music for online interview-style show HOMEGROWN and directed studio personnel; developed sound identity and oversaw promotion and promotions via social media.
Business Development Manager at Brainiac Foundation Inc
February 1, 2021 - PresentOversee daily operations, manage budgets, staffing and training; restructure operations using KPI metrics resulting in 350% growth in client revenue within 6 months; cultivate relationships with high-profile clients; lead proposals and funding efforts; redesign business strategy and document KPI improvements; coordinate with town/state/government stakeholders; provide on-site event support and vendor management; negotiate contracts and drive growth initiatives.
IT Service Now Bootcamp & Apprenticeship at New Apprenticeship
October 1, 2020 - June 30, 2021Completed three 3-month bootcamps covering ServiceNow platform, ACL/SLA/Security Admin, SCRUM, JavaScript, HTML, Agile methodologies, portfolio and website design; gained hands-on experience in IT service management and agile practices.
Business Development Specialist at Self-employed
August 1, 2020 - July 31, 2025Helped small and local businesses optimize growth using KPIs and SWOT analysis; developed digital media strategies to expand revenue and customer loyalty; restructured business models to create higher value and improve stakeholder reporting.
Technical Support Analyst at Verizon
April 1, 2020 - August 31, 2023Serviced clients and managed accounts; primary point of contact for inquiries; tracked tickets; collaborated with cross-functional teams to identify opportunities for enhancing business functionality; translated feedback into actionable insights; provided multi-channel technical support.
Assistant Manager at K&S Music Warehouse
October 1, 2018 - August 31, 2019Inventory management, receiving and inspecting shipments, maintaining accurate stock records; oversaw instrument repairs and shipping; training and supervising new hires; customer service and quality control; collaboration with sales and marketing.
Customer Service Representative at New York South Carolina (NYSC)
October 1, 2017 - May 31, 2018Handled customer inquiries, signed up new customers, managed accounts, prepared notes for managers, and supported gym/class coordination and billing inquiries.
Sales Associate at MetLife Stadium
July 1, 2015 - October 31, 2015Sales associate responsibilities including customer engagement and product promotion during events.
Social Media Marketing Specialist at Self-employed
July 1, 2015 - September 30, 2022Managed digital media strategies, content calendars, and audience targeting to grow engagement and ROI; increased views and sales through data-driven campaigns; combined content creation, email/Text promotions, and influencer partnerships to drive growth.
Education
Associate's degree, Business, Management, Marketing, and Related Support Services at Wake Technical Community College
January 11, 2030 - February 28, 2026Bachelor of Business Administration (B.B.A.), Business/Commerce, General at Essex County College
January 1, 2016 - December 31, 2016Sociology at County College of Morris
January 1, 2015 - December 31, 2016High School Diploma, Music at West Orange High School
January 1, 2011 - December 31, 2015Qualifications
IT Service Now Bootcamp & Apprenticeship
October 1, 2020 - June 30, 2021Industry Experience
Media & Entertainment, Education, Professional Services, Non-Profit Organization, Software & Internet
Experience Level
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