Available to hire
I’m Kamran Hussain, a Business Optimization Specialist with 5+ years of experience turning data into action. I drive process improvements, cut inefficiencies, and help teams hit ambitious KPIs across events, education programs, and tech-enabled services.
I enjoy building scalable strategies, leading cross-functional teams, and translating client needs into measurable business value. When I’m not optimizing operations, I mentor others and explore new ways to blend analytics with creative problem solving.
Experience Level
Language
English
Fluent
Work Experience
Business Development Manager at Brainiac Foundation Inc
February 1, 2021 - PresentOversee daily operations, manage budgets, staffing and training; restructure operations using KPI metrics resulting in 350% growth in client revenue within 6 months; cultivate relationships with high-profile clients; lead proposals and funding efforts; redesign business strategy and document KPI improvements; coordinate with town/state/government stakeholders; provide on-site event support and vendor management; negotiate contracts and drive growth initiatives.
Creative Instructor at Jump Academy
June 1, 2025 - July 1, 2025Instructed a team of four groups of four, created interdisciplinary curricula (creative writing, songwriting, and performance) for elementary to high school students; mentored 16 students end-to-end and oversaw deliverables for a final showcase; designed lessons integrating music, poetry, and self-expression to boost literacy and creativity.
Business Development Specialist at Self-employed
August 1, 2020 - July 31, 2025Helped small and local businesses optimize growth using KPIs and SWOT analysis; developed digital media strategies to expand revenue and customer loyalty; restructured business models to create higher value and improve stakeholder reporting.
Technical Support Analyst at Verizon
April 1, 2020 - August 31, 2023Serviced clients and managed accounts; primary point of contact for inquiries; tracked tickets; collaborated with cross-functional teams to identify opportunities for enhancing business functionality; translated feedback into actionable insights; provided multi-channel technical support.
Social Media Marketing Specialist at Self-employed
July 1, 2015 - September 30, 2022Managed digital media strategies, content calendars, and audience targeting to grow engagement and ROI; increased views and sales through data-driven campaigns; combined content creation, email/Text promotions, and influencer partnerships to drive growth.
Project Manager at Newark Symphony Hall (Newark Performing Arts Corporation)
February 1, 2021 - June 30, 2021Led cross-team projects, coordinating vendors and stakeholders; managed budgets and timelines; produced music for online interview-style show HOMEGROWN and directed studio personnel; developed sound identity and oversaw promotion and promotions via social media.
IT Service Now Bootcamp & Apprenticeship at New Apprenticeship
October 1, 2020 - June 30, 2021Completed three 3-month bootcamps covering ServiceNow platform, ACL/SLA/Security Admin, SCRUM, JavaScript, HTML, Agile methodologies, portfolio and website design; gained hands-on experience in IT service management and agile practices.
Assistant Manager at K&S Music Warehouse
October 1, 2018 - August 31, 2019Inventory management, receiving and inspecting shipments, maintaining accurate stock records; oversaw instrument repairs and shipping; training and supervising new hires; customer service and quality control; collaboration with sales and marketing.
Customer Service Representative at New York South Carolina (NYSC)
October 1, 2017 - May 31, 2018Handled customer inquiries, signed up new customers, managed accounts, prepared notes for managers, and supported gym/class coordination and billing inquiries.
Sales Associate at MetLife Stadium
July 1, 2015 - October 31, 2015Sales associate responsibilities including customer engagement and product promotion during events.
Education
Associate's degree, Business, Management, Marketing, and Related Support Services at Wake Technical Community College
January 11, 2030 - February 28, 2026Bachelor of Business Administration (B.B.A.), Business/Commerce, General at Essex County College
January 1, 2016 - December 31, 2016Sociology at County College of Morris
January 1, 2015 - December 31, 2016High School Diploma, Music at West Orange High School
January 1, 2011 - December 31, 2015Qualifications
IT Service Now Bootcamp & Apprenticeship
October 1, 2020 - June 30, 2021Industry Experience
Media & Entertainment, Education, Professional Services, Non-Profit Organization, Software & Internet
Experience Level
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