E-commerce Operations & Marketplace Manager specializing in Amazon, cross-border D2C, process improvement and automation. I have 8+ years of experience across e-commerce and marketplace operations, with hands-on responsibility for Amazon Seller Central, Shopify/D2C operations, product launches, inventory planning, fulfillment, 3PL coordination, pricing, catalog management and performance reporting. I currently manage Amazon US operations for a global PC hardware brand, where I’ve helped grow the brand to #1 BSR positioning in its category, with 20+ PC case SKUs reaching Top 20 rankings. My experience also covers cross-border e-commerce across the US and European markets, including D2C operations, international logistics, product launches and channel development. I’m particularly strong at turning complex day-to-day operations into structured workflows: identifying bottlenecks, building SOPs and dashboards, improving inventory and fulfillment processes, and using AI and automation to reduce repetitive work. I’m looking for fractional and project-based opportunities in e-commerce operations, Amazon/marketplace management, D2C operations, process improvement and e-commerce automation.

Kevin Chang

E-commerce Operations & Marketplace Manager specializing in Amazon, cross-border D2C, process improvement and automation. I have 8+ years of experience across e-commerce and marketplace operations, with hands-on responsibility for Amazon Seller Central, Shopify/D2C operations, product launches, inventory planning, fulfillment, 3PL coordination, pricing, catalog management and performance reporting. I currently manage Amazon US operations for a global PC hardware brand, where I’ve helped grow the brand to #1 BSR positioning in its category, with 20+ PC case SKUs reaching Top 20 rankings. My experience also covers cross-border e-commerce across the US and European markets, including D2C operations, international logistics, product launches and channel development. I’m particularly strong at turning complex day-to-day operations into structured workflows: identifying bottlenecks, building SOPs and dashboards, improving inventory and fulfillment processes, and using AI and automation to reduce repetitive work. I’m looking for fractional and project-based opportunities in e-commerce operations, Amazon/marketplace management, D2C operations, process improvement and e-commerce automation.

Available to hire

E-commerce Operations & Marketplace Manager specializing in Amazon, cross-border D2C, process improvement and automation.

I have 8+ years of experience across e-commerce and marketplace operations, with hands-on responsibility for Amazon Seller Central, Shopify/D2C operations, product launches, inventory planning, fulfillment, 3PL coordination, pricing, catalog management and performance reporting.

I currently manage Amazon US operations for a global PC hardware brand, where I’ve helped grow the brand to #1 BSR positioning in its category, with 20+ PC case SKUs reaching Top 20 rankings. My experience also covers cross-border e-commerce across the US and European markets, including D2C operations, international logistics, product launches and channel development.

I’m particularly strong at turning complex day-to-day operations into structured workflows: identifying bottlenecks, building SOPs and dashboards, improving inventory and fulfillment processes, and using AI and automation to reduce repetitive work.

I’m looking for fractional and project-based opportunities in e-commerce operations, Amazon/marketplace management, D2C operations, process improvement and e-commerce automation.

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