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I’m a hospitality and marketing professional with over 10 years of experience helping venues grow through outstanding guest experiences and social media. I love turning product knowledge into engaging experiences that drive sales, loyalty and online growth. I combine hands-on wine knowledge, event curation, and social-first content creation to turn audiences into engaged customers. From leading wine tastings to building acquisition channels, I align brand stories with guest needs and measurable results.…I’m a hospitality and marketing professional with over 10 years of experience helping venues grow through outstanding guest experiences and social media. I love turning product knowledge into engaging experiences that drive sales, loyalty and online growth. I combine hands-on wine knowledge, event curation, and social-first content creation to turn audiences into engaged customers. From leading wine tastings to building acquisition channels, I align brand stories with guest needs and measurable results.

MARINA KHRA POVA

Social Media Manager, Content Creator, Videographer, +2

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I’m a hospitality and marketing professional with over 10 years of experience helping venues grow through outstanding guest experiences and social media. I love turning product knowledge into engaging experiences that drive sales, loyalty and online growth. I combine hands-on wine knowledge, event curation, and social-first content creation to turn audiences into engaged customers. From leading wine tastings to building acquisition channels, I align brand stories with guest needs and measurable results.…I’m a hospitality and marketing professional with over 10 years of experience helping venues grow through outstanding guest experiences and social media. I love turning product knowledge into engaging experiences that drive sales, loyalty and online growth. I combine hands-on wine knowledge, event curation, and social-first content creation to turn audiences into engaged customers. From leading wine tastings to building acquisition channels, I align brand stories with guest needs and measurable results.

Available to hire

I’m a hospitality and marketing professional with over 10 years of experience helping venues grow through outstanding guest experiences and social media. I love turning product knowledge into engaging experiences that drive sales, loyalty and online growth.

I combine hands-on wine knowledge, event curation, and social-first content creation to turn audiences into engaged customers. From leading wine tastings to building acquisition channels, I align brand stories with guest needs and measurable results.

Skills

Photo

Branding

Copywriting

Experience Level

Photo

Expert

Branding

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Restaurant Manager at Odessa Restaurant

January 1, 2024 - January 1, 2025

Managed day-to-day restaurant operations, including front-of-house supervision, stock control, supplier coordination and service delivery. Created and maintained the restaurant’s wine list, sourced unique labels and built supplier relationships. Led wine tastings and translated wine knowledge into accessible recommendations to drive upselling and elevate guest experience. Managed the restaurant’s social media presence, produced photo and video content to promote events, menu and wine offerings, and drive customer engagement. Organized wine-focused events and experiences to boost product awareness. Trained front-of-house staff to ensure consistent service standards and product knowledge. Handled customer inquiries and resolved issues promptly to maintain high customer satisfaction.

Wine Tour Organizer at Self-Employed

January 1, 2023 - January 1, 2024

Designed and delivered wine tour experiences in the Granite Belt, combining boutique winery visits with outdoor activities to create a differentiated customer experience. Built strong knowledge of Australian wine regions through extensive travel to Barossa Valley, McLaren Vale, Adelaide Hills, Margaret River, Yarra Valley, Mornington Peninsula, Tasmania, Hunter Valley and Orange. Developed international wine exposure through visits to Marlborough, Central Otago and Champagne, strengthening understanding of regional styles and production methods.

SMM & Marketing Manager at Self-Employed

January 1, 2017 - January 1, 2023

Built social media from an early-stage presence into a consistent acquisition channel for multiple small businesses, supporting brand growth and revenue. Developed and executed content strategies for Instagram and Facebook, produced short-form video and visual content aligned with brand positioning. Analyzed performance metrics tied to reach, engagement and conversions; optimized content accordingly. Collaborated with influencers and delivered offline events to expand audience reach and strengthen brand visibility. Engaged with customers through social platforms, building community and strong relationships.

Hospitality All-Rounder at Clifford Wallace Agency / Eat Art Truck / Darlo Bar

January 1, 2014 - January 1, 2017

Delivered front-of-house service in high-volume hospitality environments and ensured positive customer experiences. Provided menu recommendations and coordinated with kitchen staff for accurate and timely service delivery. Maintained hygiene and safety standards in line with industry requirements.