Hi, I’m Mzia Uddin, a Sales and Marketing Specialist focused on email marketing, lifecycle campaigns, and customer retention for e-commerce brands. I thrive on turning data into engaging campaigns that drive growth across email, web, and social channels. With hands-on experience across platforms like Klaviyo, Shopify, Yotpo, LearnWorlds, and Nosto, I partner with creative and product teams to deliver personalized experiences that boost revenue and customer loyalty.

Mzia Uddin

Hi, I’m Mzia Uddin, a Sales and Marketing Specialist focused on email marketing, lifecycle campaigns, and customer retention for e-commerce brands. I thrive on turning data into engaging campaigns that drive growth across email, web, and social channels. With hands-on experience across platforms like Klaviyo, Shopify, Yotpo, LearnWorlds, and Nosto, I partner with creative and product teams to deliver personalized experiences that boost revenue and customer loyalty.

Available to hire

Hi, I’m Mzia Uddin, a Sales and Marketing Specialist focused on email marketing, lifecycle campaigns, and customer retention for e-commerce brands. I thrive on turning data into engaging campaigns that drive growth across email, web, and social channels.

With hands-on experience across platforms like Klaviyo, Shopify, Yotpo, LearnWorlds, and Nosto, I partner with creative and product teams to deliver personalized experiences that boost revenue and customer loyalty.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more

Language

English
Fluent
Urdu
Advanced

Work Experience

Life Cycle Marketing Strategist at Remote (USA)
May 1, 2023 - November 20, 2025
Designed and executed end-to-end life cycle journeys covering nurture, conversion, onboarding, retention, win-back, and expansion; influenced pipeline and revenue outcomes, achieving +27% growth in returning customers and +22% month-over-month revenue growth; built segmentation tied to engagement, lifecycle stage movement, and purchase intent to improve funnel conversion; led the complete lifecycle marketing engine across two global brands in collaboration with sales, product, and creative teams.
Life Cycle Marketing Strategist at Remote - Australia
January 1, 2023 - June 30, 2023
Supported B2B funnel strategy through targeted email outreach, lifecycle follow-ups, and retention campaigns.
Sales and Marketing Specialist at Event Decor Direct (EDD) / IWED
May 1, 2023 - August 1, 2025
Led end-to-end lifecycle marketing initiatives using Klaviyo and other platforms; built advanced segmentation and personalization frameworks; integrated Klaviyo with Shopify, Yotpo, LearnWorlds, Nosto, and more to streamline customer journeys. Implemented automated workflows with Zapier and Google Sheets, saving 8+ hours weekly on manual list updates and campaign triggers. Collaborated with creative and product teams to align retention campaigns with seasonal launches, delivering 4–6x ROI on targeted email campaigns. Conducted A/B testing on subject lines and visuals; coordinated content launches across web, email, and social channels, maintaining data accuracy, brand consistency, and timely delivery.
Digital Marketing Assistant at Ibex Global
May 1, 2022 - November 1, 2022
Remote marketing and customer support role supporting Walmart project; performed digital marketing tasks, CRM updates, and reporting; collaborated with cross-functional teams to maintain customer communications and data integrity.

Education

Bachelor's degree at Forman Christian College, A Chartered University
January 11, 2030 - October 25, 2025
Bachelor's in Business (Marketing major) at Forman Christian College (A Chartered University)
January 11, 2030 - February 16, 2026
Bachelor's in Business (Marketing major) at Forman Christian College, A Chartered University
January 11, 2030 - February 25, 2026
Intermediate of Science at Unique Group of Institutions
January 11, 2030 - February 25, 2026

Qualifications

Email Marketing Best Practices
January 11, 2030 - October 25, 2025
CRM and Sales Automation
January 11, 2030 - October 25, 2025
List Management and Segmentation
January 11, 2030 - October 25, 2025
Building and Optimizing Automation
January 11, 2030 - October 25, 2025
Reporting and Performance Analysis
January 11, 2030 - October 25, 2025
HubSpot Inbound Marketing Certification
January 11, 2030 - February 16, 2026
Klaviyo Advanced Email Marketing Certification
January 11, 2030 - February 16, 2026
HubSpot Inbound Marketing Certification
January 11, 2030 - February 25, 2026
Klaviyo Advanced Email Marketing Certification
January 11, 2030 - February 25, 2026
Google Merchant Center Certified
January 11, 2030 - February 25, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Software & Internet