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I am a detail-oriented digital communications and community management professional with experience supporting enterprise brands and high-visibility campaigns through strategic content, audience engagement, and data-driven insights. In my work with TruePoint Communications and Khoros, I supported global clients including AT&T and Meta, where I analyzed digital engagement trends, translated complex campaign data into clear insights, and helped shape communication strategies that resonated with diverse online audiences. I am experienced in developing and editing digital content across multiple platforms, monitoring social and web performance metrics, and collaborating with internal teams to ensure messaging aligns with broader brand and business objectives. With strong organizational and communication skills, I am comfortable managing multiple projects simultaneously while maintaining accuracy and attention to detail. I regularly work with tools such as Google Analytics 4, Canva, Adobe Creative Cloud, and WordPress, along with the Microsoft Office, to analyze performance, create content, and support digital communications initiatives. I bring a creative yet analytical approach to digital storytelling, with a strong focus on identifying trends, improving engagement, and continuously refining communication strategies to support brand growth.…I am a detail-oriented digital communications and community management professional with experience supporting enterprise brands and high-visibility campaigns through strategic content, audience engagement, and data-driven insights. In my work with TruePoint Communications and Khoros, I supported global clients including AT&T and Meta, where I analyzed digital engagement trends, translated complex campaign data into clear insights, and helped shape communication strategies that resonated with diverse online audiences. I am experienced in developing and editing digital content across multiple platforms, monitoring social and web performance metrics, and collaborating with internal teams to ensure messaging aligns with broader brand and business objectives. With strong organizational and communication skills, I am comfortable managing multiple projects simultaneously while maintaining accuracy and attention to detail. I regularly work with tools such as Google Analytics 4, Canva, Adobe Creative Cloud, and WordPress, along with the Microsoft Office, to analyze performance, create content, and support digital communications initiatives. I bring a creative yet analytical approach to digital storytelling, with a strong focus on identifying trends, improving engagement, and continuously refining communication strategies to support brand growth.

Tyler Nabih

Social Media Freelancer, Social Media Manager, Digital Marketer, +3

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I am a detail-oriented digital communications and community management professional with experience supporting enterprise brands and high-visibility campaigns through strategic content, audience engagement, and data-driven insights. In my work with TruePoint Communications and Khoros, I supported global clients including AT&T and Meta, where I analyzed digital engagement trends, translated complex campaign data into clear insights, and helped shape communication strategies that resonated with diverse online audiences. I am experienced in developing and editing digital content across multiple platforms, monitoring social and web performance metrics, and collaborating with internal teams to ensure messaging aligns with broader brand and business objectives. With strong organizational and communication skills, I am comfortable managing multiple projects simultaneously while maintaining accuracy and attention to detail. I regularly work with tools such as Google Analytics 4, Canva, Adobe Creative Cloud, and WordPress, along with the Microsoft Office, to analyze performance, create content, and support digital communications initiatives. I bring a creative yet analytical approach to digital storytelling, with a strong focus on identifying trends, improving engagement, and continuously refining communication strategies to support brand growth.…I am a detail-oriented digital communications and community management professional with experience supporting enterprise brands and high-visibility campaigns through strategic content, audience engagement, and data-driven insights. In my work with TruePoint Communications and Khoros, I supported global clients including AT&T and Meta, where I analyzed digital engagement trends, translated complex campaign data into clear insights, and helped shape communication strategies that resonated with diverse online audiences. I am experienced in developing and editing digital content across multiple platforms, monitoring social and web performance metrics, and collaborating with internal teams to ensure messaging aligns with broader brand and business objectives. With strong organizational and communication skills, I am comfortable managing multiple projects simultaneously while maintaining accuracy and attention to detail. I regularly work with tools such as Google Analytics 4, Canva, Adobe Creative Cloud, and WordPress, along with the Microsoft Office, to analyze performance, create content, and support digital communications initiatives. I bring a creative yet analytical approach to digital storytelling, with a strong focus on identifying trends, improving engagement, and continuously refining communication strategies to support brand growth.

Available to hire

I am a detail-oriented digital communications and community management professional with experience supporting enterprise brands and high-visibility campaigns through strategic content, audience engagement, and data-driven insights. In my work with TruePoint Communications and Khoros, I supported global clients including AT&T and Meta, where I analyzed digital engagement trends, translated complex campaign data into clear insights, and helped shape communication strategies that resonated with diverse online audiences. I am experienced in developing and editing digital content across multiple platforms, monitoring social and web performance metrics, and collaborating with internal teams to ensure messaging aligns with broader brand and business objectives. With strong organizational and communication skills, I am comfortable managing multiple projects simultaneously while maintaining accuracy and attention to detail. I regularly work with tools such as Google Analytics 4, Canva, Adobe Creative Cloud, and WordPress, along with the Microsoft Office, to analyze performance, create content, and support digital communications initiatives. I bring a creative yet analytical approach to digital storytelling, with a strong focus on identifying trends, improving engagement, and continuously refining communication strategies to support brand growth.

Skills

Copywriting

Data Visualization

Brand Identity

Experience Level

Copywriting

Intermediate

Data Visualization

Intermediate

Brand Identity

Intermediate

Work Experience

Account Executive at Truepoint Communications

January 1, 2025 - January 1, 2026

Led social media analytics and performance reporting for enterprise clients including AT&T and Kidde, using Sprinklr and Sprout to monitor brand sentiment, campaign impact, and audience behavior. Identified emerging trends, sentiment shifts, competitive positioning, and conversation drivers; translated findings into actionable recommendations for client strategy. Bridged non-technical client needs with internal technical and creative teams, ensuring clear, actionable tasks. Applied QA best practices to ensure data accuracy, consistency, and integrity across reporting dashboards and client deliverables. Provided strategic recommendations to enhance engagement, improve messaging resonance, and strengthen brand positioning. Prioritized multiple client requests based on urgency, business impact, and deadlines in a fast-paced environment.

Digital Engagement Coordinator at Khoros LLC

January 1, 2021 - January 1, 2025

Managed real-time customer engagement and community management across multiple social media platforms for brands like Meta, Sanofi, Johnson & Johnson, and Disney, ensuring brand voice consistency and timely responses. Monitored social media trends and analytics to identify emerging topics, inform strategy, and support crisis communication efforts. Collaborated with cross-functional teams to develop and execute data-driven social media strategies, campaigns, and content plans. Leveraged data analytic tools like Talkwalker and Brandwatch to assist with producing customized reports, evaluate campaign success, and inform ongoing optimizations. Contributed to process improvement initiatives by creating training materials, templates, and best practice documentation to enhance team efficiency.

IT Specialist at Columbus State University Information & Technology Services

January 1, 2018 - January 1, 2021

Provided front line technical support via phone, email, ticketing system, and in person, delivering high-quality customer service. Logged, updated, and resolved service desk tickets with clear, concise documentation. Configured and troubleshot Windows 7/10 workstations, printers, hardware, and software issues. Assisted with user onboarding, account setup, and equipment configuration. Monitored network activity using SIEM tools and escalated security incidents to Tier 2 and Tier 3 support. Managed confidential data while adhering to institutional security, compliance, and IT policies. Diagnosed and resolved malware, hardware failures, software conflicts, and network connectivity issues.