Creative and reliable social media freelancer with a passion for content creation, branding, and helping businesses grow online. Skilled in creating engaging TikTok, Instagram, and Facebook content including reels, posts, and stories. Organised, trend-aware, and confident working independently while bringing creative ideas to brands and projects.

Creative and reliable social media freelancer with a passion for content creation, branding, and helping businesses grow online. Skilled in creating engaging TikTok, Instagram, and Facebook content including reels, posts, and stories. Organised, trend-aware, and confident working independently while bringing creative ideas to brands and projects.

Available to hire

Creative and reliable social media freelancer with a passion for content creation, branding, and helping businesses grow online. Skilled in creating engaging TikTok, Instagram, and Facebook content including reels, posts, and stories. Organised, trend-aware, and confident working independently while bringing creative ideas to brands and projects.

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Language

English
Advanced

Work Experience

Freelance Events Coordinator at Remote & Hybrid Self-Employed
September 1, 2020 - March 1, 2026
Planned and delivered private and community events across London and Belgium, including cultural celebrations, pop-up shops, and intimate weddings. Managed end-to-end logistics, including vendor coordination, guest experience, décor, and on-site troubleshooting. Promoted events via social media and live coverage, boosting attendance and engagement. Built strong client relationships through clear communication and tailored approach.
Customer Service Advisor at Teleperformance – UK Visas & Immigration
April 1, 2022 - December 1, 2023
Handled high-volume customer queries via phone and digital systems. Used CRM systems to manage and resolve customer issues efficiently. Supported vulnerable customers with clear and empathetic communication. Maintained accurate records using Microsoft Office and internal systems.
Sales Assistant at Arsenal F.C.
June 1, 2021 - June 1, 2022
Delivered friendly and helpful support to customers throughout their visit. Handled transactions, restocked merchandise, and updated promotional tags. Maintained visual standards and worked collaboratively with team members.
Services Assistant at Sainsbury's
October 1, 2020 - March 1, 2021
Monitored store entry and supported safety procedures during COVID-19. Assisted with cash handling, floor service, and restocking. Provided consistent, positive customer interactions.
Trainee Assistant Manager at Jennings Bet
May 1, 2017 - September 1, 2019
Managed daily shop operations and deputised in the branch manager’s absence. Promoted customer loyalty and engagement through quality service. Ensured regulatory compliance and promoted company campaigns.

Education

Undergraduate Events Management at London Metropolitan University
October 2, 2018 - August 20, 2022
Postgraduate at The University of Sunderland
October 1, 2025 - May 11, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Government, Education, Media & Entertainment