Available to hire
Hi, I’m Muhammad Naeem. I’m a results-driven Territory Manager with a track record of delivering sales growth, improving in-store visibility, and building high-performing teams across FMCG and telecom domains. I thrive on turning market insights into action—from route optimization and distributor collaboration to digital transformation initiatives that boost profitability.
I’m seeking a stable, growth-focused organization where I can apply my experience in sales strategy, marketing development, and customer service to drive long-term value and collaborate with cross-functional teams to achieve ambitious goals.
Experience Level
Expert
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Language
English
Advanced
Work Experience
Territory Manager at Unilever
January 1, 2020 - PresentDrive the business to the desired ambition, underpinning volume and sales growth; uplift competitive visibility in store; coordinate with distributor/customer operational plans and executions; negotiate joint business planning; plan and manage RTM and optimized routes for DSRs; support digital transformation; analyze profitability and KPIs; lead and develop an extended team; ensure post-execution analysis with strong analytical skills.
Marketing Development Executive at Unilever
January 1, 2024 - October 6, 2025Manage distribution network; monthly planning of primary and secondary volume; ensure product availability and visibility; implement sales KPIs and performance tracking.
Customer Services & Sales Support Executive at PTCL
January 1, 2021 - October 6, 2025Coordination between Sales, Regional, Marketing and Distributors; timely sales reports and analysis; assist sales team on issues; vendor/distributor management; respond to customer queries and complaints; customer care management; retention and CRM; manage new connections and billing reconciliations; service reliability feedback to regions; handling escalations and complaints.
Territory Manager at Unilever
January 1, 2020 - PresentDrive the business to the desired ambition, underpinning volume/sales growth; uplift competitive visibility in-store; coordinate with distributors/customers on operational plans and executions; negotiate for joint business planning; efficiently plan and manage RTM with optimized routes for DSRs; support digital transformation for the territory; analyze profitability and gross margin; lead and develop an extended team; uphold KPIs; redefine processes with post-execution analysis and strong analytical skills.
Marketing Development Executive at Unilever
December 31, 2024 - October 6, 2025Manage distribution network; monthly planning of primary and secondary volume; ensure product availability and visibility; implement sales KPIs.
Customer Services & Sales Support Executive at PTCL
December 31, 2021 - October 6, 2025Coordinate between Sales, Regional, Marketing and Distributors; provide timely sales reports and analysis; assist sales team; support delayed orders and stock management; manage vendor queries and distribution channel; respond to customer queries; customer care management and retention; CRM lead; handle and escalate critical issues; manage complaints via PM portal; weekly customer-service feedback; resolve pending complaints; process new connections per SOP; promotions of new activities/products; billing reconciliation with customer and PTCL records.
Marketing Development Executive at Unilever
January 1, 2024 - October 6, 2025Manage distribution network, plan monthly primary and secondary volumes, ensure product availability and visibility, and implement Sales KPIs.
Customer Services & Sales Support Executive at PTCL
January 1, 2021 - October 6, 2025Coordinate between Sales, Regional, Marketing and Distributor teams; provide timely sales reports and analysis; assist sales team on issues; support delayed orders and stock management; manage vendor queries and distribution channel; respond to customers, manage customer care and retention, and lead CRM/relationship management; handle critical issues and escalations; manage portal complaints and provide weekly service reliability feedback; resolve disputes and support new connections per SOPs; promotions of new activities and products; bill reconciliation with customer/PTCL records.
Territory Manager at Unilever
January 1, 2020 - PresentLed territory sales strategy to drive underlying volume and sales growth; enhanced in-store visibility; coordinated with distributors and customers on operational plans and executions; negotiated joint business planning; efficiently planned RTM routes and optimized DSRs; supported digital transformation within the territory; demonstrated financial acumen in profitability and gross margin analysis; led an extended team and developed talent; maintained accountability for KPI achievement; redefined post-execution processes through strong analytical skills.
Marketing Development Executive at Unilever
December 31, 2024 - October 6, 2025Managed distribution network with monthly planning of primary and secondary volumes; ensured product availability and visibility; implemented sales KPIs and monitored performance.
Customer Services & Sales Support Executive at PTCL
December 31, 2021 - October 6, 2025Coordinated between Sales, Regional, Marketing and Distributor teams; prepared timely sales reports and analyses; supported sales teams on issues; managed vendor queries and distribution channels; addressed customer queries and complaints within defined TAT; led customer relationship management, customer care, and retention; escalated critical issues and reports; handled new connections, promotions and billing reconciliation; contributed to service reliability and customer satisfaction.
Education
Master of Business Administration at HAILEY COLLEGE UNIVERSITY OF THE PUNJAB
January 11, 2030 - January 1, 2019Bachelor of Commerce at SUPERIOR COLLEGE
January 11, 2030 - January 1, 2014Intermediate in Commerce at JINNAH COLLEGE
January 11, 2030 - January 1, 2012Master in Business Administration at Hailey College University of the Punjab
January 11, 2030 - January 1, 2019Bachelor in Commerce at Superior College
January 11, 2030 - January 1, 2014Inter in Commerce at Jinnah College
January 11, 2030 - January 1, 2012Master in Business Administration at HAILEY COLLEGE UNIVERSITY OF THE PUNJAB
January 11, 2030 - January 1, 2019Bachelor in Commerce at SUPERIOR COLLEGE
January 11, 2030 - January 1, 2014Inter in Commerce at JINNAH COLLEGE
January 11, 2030 - January 1, 2012Master in Business Administration at HAILEY COLLEGE UNIVERSITY OF THE PUNJAB
January 11, 2030 - January 1, 2019Bachelor in Commerce at SUPERIOR COLLEGE
January 11, 2030 - January 1, 2014Inter in Commerce at JINNAH COLLEGE
January 11, 2030 - January 1, 2012Qualifications
Best Employee Award 2018
January 11, 2030 - January 1, 2018Best Employee Award 2019
January 11, 2030 - January 1, 2019Idealize Campaign Award
January 11, 2030 - October 6, 2025Best Employee Award
January 1, 2018 - January 1, 2018Best Employee Award
January 1, 2019 - January 1, 2019Idealize Campaign Award
January 1, 2019 - January 1, 2019Industry Experience
Consumer Goods, Telecommunications, Retail, Manufacturing, Professional Services, Other, Wholesale & Distribution
Experience Level
Expert
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