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Hi, I’m Nafisah Queen Abubakar, a highly organized administrative professional with proven experience as an office secretary, executive assistant, and customer care representative. I excel at delivering high-level executive support, coordinating schedules, managing office operations, handling professional correspondence with discretion, and ensuring confidential handling of information. I thrive in fast-paced environments and pride myself on accuracy, professionalism, and responsive communication. I have hands-on experience across government and educational settings, from front-desk coordination at Army Headquarters Garrison to remote customer care for Dani Hair Studios and research support at NITR. I’m proficient with Microsoft Office, Google Workspace, data management, and CRM tools, and I bring strong organizational, research, and documentation skills to every project. I’m committed to delivering timely results while maintaining confidentiality and a courteous, client-focused approach.…Hi, I’m Nafisah Queen Abubakar, a highly organized administrative professional with proven experience as an office secretary, executive assistant, and customer care representative. I excel at delivering high-level executive support, coordinating schedules, managing office operations, handling professional correspondence with discretion, and ensuring confidential handling of information. I thrive in fast-paced environments and pride myself on accuracy, professionalism, and responsive communication. I have hands-on experience across government and educational settings, from front-desk coordination at Army Headquarters Garrison to remote customer care for Dani Hair Studios and research support at NITR. I’m proficient with Microsoft Office, Google Workspace, data management, and CRM tools, and I bring strong organizational, research, and documentation skills to every project. I’m committed to delivering timely results while maintaining confidentiality and a courteous, client-focused approach.

Nafisah Queen Abubakar

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Hi, I’m Nafisah Queen Abubakar, a highly organized administrative professional with proven experience as an office secretary, executive assistant, and customer care representative. I excel at delivering high-level executive support, coordinating schedules, managing office operations, handling professional correspondence with discretion, and ensuring confidential handling of information. I thrive in fast-paced environments and pride myself on accuracy, professionalism, and responsive communication. I have hands-on experience across government and educational settings, from front-desk coordination at Army Headquarters Garrison to remote customer care for Dani Hair Studios and research support at NITR. I’m proficient with Microsoft Office, Google Workspace, data management, and CRM tools, and I bring strong organizational, research, and documentation skills to every project. I’m committed to delivering timely results while maintaining confidentiality and a courteous, client-focused approach.…Hi, I’m Nafisah Queen Abubakar, a highly organized administrative professional with proven experience as an office secretary, executive assistant, and customer care representative. I excel at delivering high-level executive support, coordinating schedules, managing office operations, handling professional correspondence with discretion, and ensuring confidential handling of information. I thrive in fast-paced environments and pride myself on accuracy, professionalism, and responsive communication. I have hands-on experience across government and educational settings, from front-desk coordination at Army Headquarters Garrison to remote customer care for Dani Hair Studios and research support at NITR. I’m proficient with Microsoft Office, Google Workspace, data management, and CRM tools, and I bring strong organizational, research, and documentation skills to every project. I’m committed to delivering timely results while maintaining confidentiality and a courteous, client-focused approach.

Available to hire

Hi, I’m Nafisah Queen Abubakar, a highly organized administrative professional with proven experience as an office secretary, executive assistant, and customer care representative. I excel at delivering high-level executive support, coordinating schedules, managing office operations, handling professional correspondence with discretion, and ensuring confidential handling of information. I thrive in fast-paced environments and pride myself on accuracy, professionalism, and responsive communication.

I have hands-on experience across government and educational settings, from front-desk coordination at Army Headquarters Garrison to remote customer care for Dani Hair Studios and research support at NITR. I’m proficient with Microsoft Office, Google Workspace, data management, and CRM tools, and I bring strong organizational, research, and documentation skills to every project. I’m committed to delivering timely results while maintaining confidentiality and a courteous, client-focused approach.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Concierge / Administrative Support at Army Headquarters Garrison, Provost Group

January 1, 2024 - January 1, 2025

Provided administrative and front-desk support, ensuring professional communication with visitors and staff. Coordinated schedules, assisted with documentation, and supported daily office activities. Maintained accurate records, logs, and reports to support operational efficiency. Ensured confidentiality, adherence to security procedures, and smooth visitor coordination. Provided high level executive support to senior officers, including scheduling meetings and managing calendars. Prepared reports, presentations, memos and briefing documents with accuracy and confidentiality.

Virtual Customer Care Distributor & Representative (Remote) at Dani Hair Studios

January 1, 2023 - January 1, 2024

Managed customer inquiries remotely via chat, email and social media platforms. Provided timely, professional customer support and product information. Resolved customer complaints and issues efficiently to ensure satisfaction. Maintained accurate customer records and updated order information.

Administrative & Research Support Intern at Nigeria Institute for Trypanosomiasis Research (NITR)

March 1, 2022 - December 1, 2022

Assisted with data collection, data entry, data cleaning file organization, and preparation of research reports. Supported project documentation and office communication. Conducted research tasks ensuring accuracy and compliance with organizational standards. Maintained proper record-keeping and contributed to smooth administrative operations. Assisted in writing and organizing materials for school project research carried out at the institute. Used SPSS for basic data entry, organizing datasets, and running simple descriptive statistics.

Computer Operator & Customer Service Assistant at Lawal Cafe

January 1, 2021 - January 1, 2022

Performed computer operations including typing, printing, scanning, and document formatting. Assisted customers with email creation, online forms, and internet research. Maintained accurate cash and service records while providing excellent customer service. Demonstrated strong multitasking ability, attention to detail, and troubleshooting skills.