Najd Ben Hmida

Content Operations & Management Managed schedule, upload, and feed organization of content for creators. Managed structured backup systems and Vault structuring for streamlined asset management. Applied compliance with platform standards and workflows designed for speed and quality. Team Coordination & Training Onboarded new team members and SOPs for regular operations. Trained staff on software like Infloww Vault Pro and scheduling systems. Coordinated daily execution with long-term creator strategies with management. Automation & Systems Development Built tagging arrangements and auto-flows to streamline content delivery. Reduced human work through the use of no-code integrations and processed pipelines. Built performance monitoring dashboards and reporting frameworks. Client & Creator Support Acted as the main point of contact for creators for easy communication and debugging. Assisted in maintaining brand voice consistency across social media platforms (Twitter, Instagram, Reddit). Handled crisis management and account recovery processes when needed. Strategic Input Resolved operation bottlenecks and made process improvements. Engaged in growth plans through data-informed decision-making and system enhancements.