Senior Instructional Designer • Learning Strategist • Performance Improvement Specialist. I am a Learning & Performance Improvement Specialist with a Master’s in Human Performance Improvement and a Graduate Certificate in Instructional Design & Technology. I design business-aligned learning—eLearning, ILT/VILT, microlearning, simulations, and performance support that helps people confidently adopt complex systems. Experienced with ADDIE, adult learning theory, accessibility, and evaluation, with deep experience in federal, healthcare, and other regulated environments. My work is clear, practical, and designed to deliver measurable improvement in adoption, performance, and confidence.

Sandra Namio

Senior Instructional Designer • Learning Strategist • Performance Improvement Specialist. I am a Learning & Performance Improvement Specialist with a Master’s in Human Performance Improvement and a Graduate Certificate in Instructional Design & Technology. I design business-aligned learning—eLearning, ILT/VILT, microlearning, simulations, and performance support that helps people confidently adopt complex systems. Experienced with ADDIE, adult learning theory, accessibility, and evaluation, with deep experience in federal, healthcare, and other regulated environments. My work is clear, practical, and designed to deliver measurable improvement in adoption, performance, and confidence.

Available to hire

Senior Instructional Designer • Learning Strategist • Performance Improvement Specialist. I am a Learning & Performance Improvement Specialist with a Master’s in Human Performance Improvement and a Graduate Certificate in Instructional Design & Technology. I design business-aligned learning—eLearning, ILT/VILT, microlearning, simulations, and performance support that helps people confidently adopt complex systems.

Experienced with ADDIE, adult learning theory, accessibility, and evaluation, with deep experience in federal, healthcare, and other regulated environments. My work is clear, practical, and designed to deliver measurable improvement in adoption, performance, and confidence.

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Language

English
Fluent

Work Experience

Instructional Designer & Training Manager/Consultant at Chenega Enterprise Systems and Solutions, LLC (Contract)
January 1, 2024 - Present
Designed and delivered IT training programs—including eLearning, VILT, webinars, and simulation-based sessions—for 800+ employees across 8 departments, achieving 97% satisfaction and 89% confidence gains. Led Webex-to-Microsoft Teams migration training using sandbox simulations, achieving 97% learner satisfaction and a 35% reduction in support tickets. Built and maintained 100+ digital assets (videos, job aids, guides, facilitator materials) and centralized them in ServiceNow to increase accessibility and reduce support requests. Conducted needs assessments with SMEs, IT leadership, and stakeholders to align training with system upgrades, workflow changes, and organizational goals. Ensured all instructional materials met 508 accessibility standards, reflected updated processes, and applied proven adult learning methodologies. Delivered 54 in-person AV/IT training sessions during a 6-week hybrid facility launch, ensuring operational readiness and on-time project delivery.
Instructional Designer & Training Specialist III/Consultant at Chenega Services & Federal Solutions, LLC (Contract)
January 1, 2023 - January 1, 2024
Supported a national EHR modernization effort by developing frameworks and evaluation tools using ADDIE and HPT, including adult learning decks, teaching approach guides, Kirkpatrick resources, and change leadership materials. Conducted needs assessments, gap analyses, and critical success factor reviews to inform curriculum strategy and validate alignment with project goals. Created virtual delivery guides and Zoom resources and collaborated with SMEs and training leads to align processes with organizational training governance. Applied storytelling techniques to humanize change, increase adoption, and support consistent communication across modernization efforts.
Director, Surgical Technology Program at Altierus Career College – Houston, TX
January 1, 2019 - January 1, 2023
Led program operations, managing full-time and adjunct faculty, recruiting instructors, overseeing onboarding, and ensuring credential compliance. Modernized curriculum using blended, interactive strategies while maintaining strict alignment with ARC/STSA and CAAHEP standards. Embedded formative assessments that improved learner performance by 30% within one month. Oversaw LMS administration, trained faculty on digital classroom workflows, and ensured grading and course delivery accuracy. Delivered coaching and professional development that strengthened instructional quality and technology adoption. Secured full program accreditation through development of the ARC/STSA self-study, regulatory alignment, and faculty training in accreditation standards.
Online Adjunct Instructor at Mohave Community College – Lake Havasu City, AZ
January 1, 2016 - January 1, 2020
Designed and delivered online courses in pharmacology and surgical complications using Blackboard, including video summaries and weekly guidance. Created all assignments, assessments, and grading workflows while supporting students in their first fully online cohort. Applied adult learning principles and continuous feedback to strengthen engagement and instructional quality.

Education

Graduate Certificate in Instructional Design & Technology at Full Sail University
January 11, 2030 - January 1, 2023
Master of Science in Human Performance Improvement at Grantham University
January 11, 2030 - March 1, 2021
Bachelor of Science in Healthcare Management at Southern New Hampshire University
January 11, 2030 - September 1, 2018

Qualifications

AI Mastery in Prompt Engineering – ChatGPT, MidJourney, DALL·E, Stable Diffusion, and Claude
January 11, 2030 - January 1, 2025
AI Builder in a Day Certification
January 11, 2030 - January 1, 2025
Storyline 360 Essential Training
January 11, 2030 - December 9, 2025
Instructional Design Essentials
January 11, 2030 - December 9, 2025
eLearning Essentials: SCORM & Tin Can API
January 11, 2030 - December 9, 2025
Intro to User Experience Design
January 11, 2030 - December 9, 2025
Cinematic Composition for Video Productions
January 11, 2030 - December 9, 2025

Industry Experience

Education, Healthcare, Professional Services, Government