Automated Hotel Operations - UiPath RPA + MEWS PMS

Unattended RPA automation for hotel night-shift operations built with UiPath and the MEWS PMS. Runs on a scheduled overnight cycle, generating four operational reports (arrivals, security, room status, departures) as PDFs at precise times — saving up to 120 hours of manual work per year. Includes a DIR room check that cross-references dirty rooms against the live guest list and emails alerts on discrepancies. A concurrent checkout monitor polls MEWS every 10 minutes and sends real-time SMS via Twilio to housekeeping on each new checkout. Credentials stored encrypted in Orchestrator Assets.