I'm Nauman Khan, a technology executive focused on leading digital transformation across healthcare, fintech, education, and sports. I help organizations unlock value through Microsoft Dynamics 365, CRM implementations, software architecture, and enterprise integrations. As Lead Technical Consultant at Optimal Logics, I combine deep technical expertise with strategic business insight to drive innovation, agile delivery, and mentorship. I've led Agentic AI initiatives integrating Copilot Studio with Azure OpenAI to enable intelligent process automation for enterprise clients.

Nauman Khan

I'm Nauman Khan, a technology executive focused on leading digital transformation across healthcare, fintech, education, and sports. I help organizations unlock value through Microsoft Dynamics 365, CRM implementations, software architecture, and enterprise integrations. As Lead Technical Consultant at Optimal Logics, I combine deep technical expertise with strategic business insight to drive innovation, agile delivery, and mentorship. I've led Agentic AI initiatives integrating Copilot Studio with Azure OpenAI to enable intelligent process automation for enterprise clients.

Available to hire

I’m Nauman Khan, a technology executive focused on leading digital transformation across healthcare, fintech, education, and sports. I help organizations unlock value through Microsoft Dynamics 365, CRM implementations, software architecture, and enterprise integrations.

As Lead Technical Consultant at Optimal Logics, I combine deep technical expertise with strategic business insight to drive innovation, agile delivery, and mentorship. I’ve led Agentic AI initiatives integrating Copilot Studio with Azure OpenAI to enable intelligent process automation for enterprise clients.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Advanced

Work Experience

Lead Technical Consultant at Optimal Logics
January 1, 2020 - Present
Led Microsoft Dynamics 365 CRM implementations across industries, tailoring configurations and custom workflows to meet client needs; configured entities, fields, forms, and dashboards, and developed plugins and workflows. Also led Agentic AI initiatives integrating Copilot Studio with Azure OpenAI to enable intelligent process automation; collaborated with clients to translate requirements into technical designs.
Microsoft Dynamics CRM Developer at TechAir Group
November 1, 2017 - August 1, 2019
Configured CRM systems to align with business goals; built and deployed Copilot Studio bots with adaptive cards, multi-turn dialogs, and entity extraction to automate service workflows; led end-to-end CRM customization including workflows and third-party extensions; provided post-implementation support.
Principal MS Dynamics CRM Consultant at DatumSquare IT Services
December 1, 2016 - October 1, 2017
Led end-to-end Dynamics CRM consulting projects; advised clients on best practices, designed tailored CRM solutions, mentored junior consultants, and ensured quality through testing and post-implementation support.
Director of Delivery / Senior Consultant at PowerObjects
June 1, 2011 - December 1, 2016
Directed delivery operations for multiple Dynamics CRM engagements; provided senior-level consulting for CRM customization, integration, and workflow automation; ensured on-time, high-quality outcomes across client accounts.
Project Manager for .NET at CyberDesignz Knowledge BPO (Pvt.) Ltd
November 1, 2009 - June 1, 2011
Managed .NET projects, coordinating development efforts, scoping requirements, and delivering robust software solutions; provided leadership and mentoring to project teams.
Software Manager at iENGINEERING
July 1, 2009 - November 1, 2009
Oversaw software development activities, managed teams, and guided project delivery; aligned engineering output with business goals and client requirements.
Team Lead at HiQuSystems (Pvt.) Ltd
January 1, 2004 - May 1, 2009
Led software development teams, coordinated project planning and delivery, and mentored engineers.
Consulting Analyst / Programmer at NUST
September 1, 2002 - December 1, 2003
Advised on system design and implemented programming solutions; collaborated with stakeholders to scope requirements and deliver viable CRM/ERP-related solutions.
Senior Software Engineer at Datels International
August 1, 2001 - August 1, 2002
Developed software solutions, performed debugging and optimization, and collaborated with teams to deliver high-quality code.
Software Engineer at Logics World (Pvt.) Ltd
June 1, 2001 - July 1, 2001
Contributed to software development, code reviews, and debugging; supported project delivery and integration efforts.
Software Engineer at Diyatech (Pvt.) Ltd
August 1, 2000 - May 1, 2001
Worked on software development projects, participating in design and implementation tasks.

Education

Add your educational history here.

Qualifications

M.Sc (Computer Science)
January 11, 2030 - May 22, 2026
MCPS: Microsoft Certified Professional
January 11, 2030 - May 22, 2026
MCSA: Web Applications
January 11, 2030 - May 22, 2026
Microsoft Specialist: Microsoft Dynamics CRM Customization and Configuration
January 11, 2030 - May 22, 2026
Microsoft Certified: Power Platform Developer Associate (PL-400)
January 11, 2030 - May 22, 2026

Industry Experience

Education, Healthcare, Financial Services, Professional Services, Software & Internet, Media & Entertainment