Senior Graphic and Web Designer, versatile and detail-oriented, with over 8 years of experience creating visually engaging, user-centered digital experiences. Combining a strong command of graphic design, branding, and front-end development with a solid understanding of UX/UI, delivering creative solutions aligned with business goals and brand identity strengthening. Recognized for leadership skills, collaborative mindset, and the ability to elevate design standards and creative teams within global financial and retail organizations.

Nayeli Mercado

Senior Graphic and Web Designer, versatile and detail-oriented, with over 8 years of experience creating visually engaging, user-centered digital experiences. Combining a strong command of graphic design, branding, and front-end development with a solid understanding of UX/UI, delivering creative solutions aligned with business goals and brand identity strengthening. Recognized for leadership skills, collaborative mindset, and the ability to elevate design standards and creative teams within global financial and retail organizations.

Available to hire

Senior Graphic and Web Designer, versatile and detail-oriented, with over 8 years of experience creating visually engaging, user-centered digital experiences. Combining a strong command of graphic design, branding, and front-end development with a solid understanding of UX/UI, delivering creative solutions aligned with business goals and brand identity strengthening. Recognized for leadership skills, collaborative mindset, and the ability to elevate design standards and creative teams within global financial and retail organizations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Senior Graphic & Web Designer – Design Leader at Principal Financial Group
December 19, 2020 - August 20, 2025
Promoted after demonstrating leadership and creative excellence in digital design. • Led the design team, supervising multiple projects to ensure brand consistency across digital and print assets. • Organized and distributed workloads, maintaining timelines and design quality. • Provided brand training to new employees and guided external suppliers in proper asset delivery. • Designed dynamic, visually appealing landing pages in Drupal CMS, ensuring accessibility and brand alignment. • Evaluated team performance, offering constructive feedback and fostering creative growth. Graphic & Web Designer | Dec 2020 – Mar 2022 • Created UI for multiple landing pages and led the UX/UI redesign of the Principal Mexico App. • Designed marketing materials including flyers, brochures, social media visuals, and HTML-based emails using Marketing Cloud. • Supported new digital tools and experiences, contributing to modernization of the company’s digital presence.
UX/UI Designer at Office Depot Mexico
January 31, 2018 - March 26, 2020
Multinational retail company with over 1,200 stores worldwide and one of Mexico’s largest e-commerce platforms. UX/UI Designer Jan 2019 – Mar 2020 • Developed low- and high-fidelity prototypes, wireframes, and mockups for e-commerce interfaces. • Conducted user research, usability testing, and site performance improvements based on analytics. • Collaborated with product, development, and marketing teams to refine user flows and boost conversion rates. E-Commerce Web Designer |Feb 2018 – Dec 2018 • Updated the RadioShack Mexico website through the Hybris console, maintaining weekly and campaign-based content. • Designed landing pages, marketing emails, and social media materials, and led the homepage redesign project. • Contributed to creating a more dynamic, responsive, and brand-aligned digital experience.
Graphic & Web Designer at Aldo Conti Italia / Aldo Conti Jr.
December 25, 2015 - February 22, 2018
Leading Mexican fashion brand with national retail and e-commerce operations. • Designed advertising materials for national campaigns across print, outdoor, and digital media. • Managed VTEX platform updates: product uploads, pricing adjustments, and banner placement. • Edited and optimized product photography for online and printed catalogues.

Education

Bachelor’s Degree in Graphic Design at Universidad Nacional Autónoma de México (UNAM)
August 3, 2009 - March 29, 2013

Qualifications

Full Stack / Front-End Web Development Fundamentals
January 11, 2024 - January 11, 2024
Advanced CSS
January 1, 2024 - November 13, 2025
Human-Centered Design, Design Thinking, Lean UX
January 1, 2020 - November 13, 2025
Google Analytics & Data Studio
January 1, 2019 - November 13, 2025
UX & UI Foundations, Usability and User Experience
January 1, 2019 - November 13, 2025
UX Boot Camp
January 1, 2018 - November 13, 2025
Certification in Front-End Web Design
January 1, 2016 - January 1, 2016

Industry Experience

Financial Services, Retail, Software & Internet, Professional Services, Media & Entertainment