I am a banking professional with over nine years of experience in financial operations, customer relations, and team leadership. I have a track record of delivering strategic financial advice, managing large client portfolios, and driving branch performance. I am passionate about delivering exceptional service, enabling organizational growth, and fostering community development. I am eager to leverage my analytical mindset, stakeholder engagement skills, and hands-on leadership to contribute to mutual success at a forward-looking organization.…

Nebiyu Arega Bekele

I am a banking professional with over nine years of experience in financial operations, customer relations, and team leadership. I have a track record of delivering strategic financial advice, managing large client portfolios, and driving branch performance. I am passionate about delivering exceptional service, enabling organizational growth, and fostering community development. I am eager to leverage my analytical mindset, stakeholder engagement skills, and hands-on leadership to contribute to mutual success at a forward-looking organization.…

Available to hire

I am a banking professional with over nine years of experience in financial operations, customer relations, and team leadership. I have a track record of delivering strategic financial advice, managing large client portfolios, and driving branch performance.

I am passionate about delivering exceptional service, enabling organizational growth, and fostering community development. I am eager to leverage my analytical mindset, stakeholder engagement skills, and hands-on leadership to contribute to mutual success at a forward-looking organization.

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Language

Amharic
Fluent
English
Fluent

Work Experience

Associate Wholesale Customer Relationship Manager at Commercial Bank of Ethiopia
September 1, 2023 - September 5, 2025
Developed and maintained relationships with wholesale clients, providing strategic financial advice and managing large-scale client portfolios.
Administration and Logistics Officer at Commercial Bank of Ethiopia, Addis Ababa
September 1, 2023 - September 5, 2025
Managed administrative and logistical operations for the branch, ensuring efficiency and compliance. Contributed to strategic procurement and logistics policy decisions.
Senior Branch Banking Officer at Commercial Bank of Ethiopia, Alem Ketema
June 1, 2023 - September 5, 2025
Supervised branch financial operations and ensured regulatory compliance. Conducted financial analysis and reporting to support branch objectives. Led and motivated teams to enhance performance and customer satisfaction.
Quality Management Control Officer at Commercial Bank of Ethiopia, Addis Ababa
April 1, 2022 - September 5, 2025
Assessed and improved service quality standards. Collaborated with cross-functional teams to resolve service quality issues.
Customer Operation Officer at Commercial Bank of Ethiopia, Addis Ababa
June 1, 2021 - September 5, 2025
Developed customer service strategies to address evolving client needs. Managed client relationships and provided tailored solutions to maximize satisfaction.
Branch Operations Officer at Commercial Bank of Ethiopia, Addis Ababa
March 1, 2019 - September 5, 2025
Oversaw daily branch operations, including cash management and auditing. Ensured compliance with financial policies and economic regulations.

Education

Master of Business Administration (MBA) at Leadstar College of Management and Leadership
September 1, 2016 - September 1, 2018
Bachelor of Arts in Economics at Jimma University
September 1, 2010 - July 1, 2013

Qualifications

Data Analysis Fundamentals Nanodegree – Udacity
January 1, 2024 - September 5, 2025
Humanitarian Principles – UNICEF
January 1, 2024 - September 5, 2025
UN Sustainable Development Cooperation Framework – United Nations
January 1, 2024 - September 5, 2025
Child Safeguarding Training – UNICEF
January 1, 2024 - September 5, 2025
BSAFE – United Nations
January 1, 2024 - September 5, 2025
Prevention of Sexual Exploitation and Abuse – UNICEF
January 1, 2024 - September 5, 2025
Child Rights and Why They Matter – UNICEF
January 1, 2024 - September 5, 2025
Child Safeguarding for Face-to-Face Fundraisers – UNICEF
January 1, 2024 - September 5, 2025
Project Management Essentials – Disaster Ready
January 1, 2024 - September 5, 2025

Industry Experience

Financial Services, Professional Services
    paper Advanced Sale
    In today’s competitive and fast-changing market, data-driven decision-making is no longer optional—it is essential for growth. Businesses that understand their sales data gain a clear advantage in identifying opportunities, minimizing risks, and allocating resources effectively. This project is designed to transform raw sales records into actionable insights that will guide smarter business strategies, highlight hidden opportunities, and uncover areas for improvement. The dataset available for analysis is comprehensive and detailed, covering multiple aspects of business performance. It includes transaction dates, product categories (such as Laptops, Tablets, Smartphones, and accessories), regions of operation (North, South, East, and West), sales channels (Online and Retail), customer segments (Consumer, Corporate, and Small Business), units sold, unit price, and total revenue. With this level of detail, the analysis is not just about reporting past performance but also about discovering patterns that can shape future growth. 🔍 Key Focus Areas 1. Product Performance Analysis We will identify which products consistently drive revenue and which ones underperform. By evaluating both units sold and total revenue, we can highlight your best-selling products, reveal high-margin items, and detect potential gaps in the product mix. 2. Regional Sales Insights Each market behaves differently. By comparing performance across the North, South, East, and West, we will identify strong regions where the business can scale further, as well as weaker regions that may need additional support, marketing, or tailored strategies. 3. Channel Effectiveness The dataset includes both Online and Retail sales. Analyzing these channels side by side will reveal where your customers prefer to buy, which channel generates higher margins, and how customer behavior differs across platforms. This insight will be critical in deciding where to invest more resources—whether in e-commerce expansion or in strengthening physical retail. 4. Customer Segmentation By analyzing sales among Consumer, Corporate, and Small Business segments, we will uncover which customer groups are most profitable, which have untapped potential, and how to create personalized strategies for each. This level of segmentation allows you to craft more precise campaigns, improve loyalty, and increase overall customer lifetime value. 5. Sales Trends Over Time Looking at sales across months and quarters provides visibility into seasonal trends, demand cycles, and growth trajectories. Understanding these patterns allows for better forecasting, inventory planning, and resource allocation. 📈 Methodology & Tools The project will combine Excel for structured exploration and summary reporting, alongside Python (Pandas, NumPy, Matplotlib) for deeper analysis and visualizations. Clear, professional dashboards and charts will be developed to make findings easy to understand and actionable.…