Detail-oriented QA professional with experience in manual and automation testing across Agile and Waterfall environments. Skilled in functional, integration, system, and performance testing with a strong focus on quality and continuous improvement. Passionate about UI/UX design and creating seamless, user-friendly digital experiences.

Neenu Sara Saji

Detail-oriented QA professional with experience in manual and automation testing across Agile and Waterfall environments. Skilled in functional, integration, system, and performance testing with a strong focus on quality and continuous improvement. Passionate about UI/UX design and creating seamless, user-friendly digital experiences.

Available to hire

Detail-oriented QA professional with experience in manual and automation testing across Agile and Waterfall environments. Skilled in functional, integration, system, and performance testing with a strong focus on quality and continuous improvement. Passionate about UI/UX design and creating seamless, user-friendly digital experiences.

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Language

English
Advanced

Work Experience

Founder & Designer at Curations Gift Hampers
December 1, 2024 - Present
Designed and managed a gift hamper business, creating customized product experiences based on customer preferences and occasions. Developed intuitive ordering workflows and end-to-end operations, including product selection, packaging, and delivery coordination. Focused on visual presentation and user experience, ensuring high customer satisfaction and repeat business.
Die-Cast Operator at Ljung Hall Canada
December 1, 2023 - Present
Operate hydraulic die-casting machines, trimming presses, and robotic systems to produce high-precision aluminum components while maintaining strict quality standards. Monitor production processes, identify defects, and collaborate with technicians to resolve issues, reducing errors and improving efficiency.
Performance & QA Engineer at Performetrics
December 1, 2022 - April 30, 2023
Monitored and optimized application performance by identifying system bottlenecks and usability issues using performance testing tools. Designed and executed test cases, improving product reliability and user experience. Collaborated with developers and stakeholders to resolve issues, ensuring smooth functionality and enhanced usability. Documented findings and translated technical insights into actionable improvements.
Junior Performance Engineer (Intern) at Performetrics
July 1, 2022 - November 30, 2022
Conducted performance and load testing to identify critical system issues before release, improving product stability and reliability. Assisted in building and optimizing CI/CD pipelines. Participated in Agile sprint meetings, presenting findings and aligning testing efforts with business and user requirements.
Customer Service Representative at Petro-Canada
November 1, 2020 - January 31, 2022
Provided excellent customer service by greeting and assisting customers with their needs in a friendly and professional manner. Maintained organized and visually appealing merchandise displays by stocking, restocking, and rotating products. Followed company procedures to receive, open, and unpack shipments efficiently. Processed returns accurately and helped customers find suitable products, contributing to a positive shopping experience and increased customer satisfaction.
Founder & Designer at Self-employed (Curations Gift Hampers)
December 1, 2024 - Present
Designed and managed a gift hamper business, creating customized product experiences based on customer preferences and occasions. Developed intuitive ordering workflows and end-to-end operations, including product selection, packaging, and delivery coordination. Focused on visual presentation and user experience, ensuring high customer satisfaction and repeat business.

Education

Post-Graduate Diploma in Business & Information Systems Architecture at Fanshawe College
September 1, 2020 - April 1, 2022
Bachelor of Computer Science at Mahatma Gandhi University
June 1, 2016 - March 1, 2019
Post-Graduate Diploma in Business & Information Systems Architecture at Fanshawe College
September 1, 2020 - April 20, 2022
Bachelor of Computer Science at Mahatma Gandhi University
June 1, 2016 - March 1, 2019
Google UX Design Certificate at Google/Udemy Coursera
March 1, 2026 - March 1, 2026

Qualifications

Google UX Design Certificate
March 1, 2026 - March 1, 2026
Google UX Design Certificate
March 1, 2026 - March 1, 2026
Bachelor of Computer Science
June 1, 2016 - March 1, 2019

Industry Experience

Media & Entertainment, Retail, Manufacturing, Professional Services, Software & Internet, Education