Hi, I'm Neha Joseph. I'm a seasoned professional with experience in E-Commerce, Influencer Marketing, Customer Experience, SEO, Content Writing, Online Lead Generation, and Patent Documentation. I'm organized and detail-oriented, with excellent written and oral communication skills, and I enjoy turning insights into actionable results.…

Neha Joseph

Hi, I'm Neha Joseph. I'm a seasoned professional with experience in E-Commerce, Influencer Marketing, Customer Experience, SEO, Content Writing, Online Lead Generation, and Patent Documentation. I'm organized and detail-oriented, with excellent written and oral communication skills, and I enjoy turning insights into actionable results.…

Available to hire

Hi, I’m Neha Joseph. I’m a seasoned professional with experience in E-Commerce, Influencer Marketing, Customer Experience, SEO, Content Writing, Online Lead Generation, and Patent Documentation.

I’m organized and detail-oriented, with excellent written and oral communication skills, and I enjoy turning insights into actionable results.

See more

Skills

Experience Level

Language

English
Fluent
Malayalam
Fluent
Hindi
Advanced
Tamil
Advanced
Swedish
Intermediate

Work Experience

E-commerce and Marketing at Min Vitamix
September 1, 2025 - Present
Manage end-to-end e-commerce operations; Led full website migration from Squarespace to Shopify, including redesign, setup, and optimisation; Configure and manage key Shopify apps for logistics, subscriptions, reviews, discounts, payments, and marketing automation; Build and optimise customer journeys using Klaviyo; Plan and execute email marketing and social media campaigns; Design marketing assets; Perform on-page SEO and GEO optimisation; Reach out to freelancers/agencies for off-page SEO and influencer collaborations; Monitor customer feedback and improve UX and workflows.
Operations and Marketing Assistant at Vendfox
January 1, 2025 - Present
Managing recruitment process; Screening, shortlisting and initial interviews; Managing the accounts; Lead generation; Upwork influencer marketing, content creation & social media marketing.
Growth Marketing Intern at FlowerWork
October 1, 2024 - January 1, 2025
Developed marketing strategies; created tutorial videos and posters for social media; performed market research and competitor analysis for pricing; wrote CMS content.
Customer Experience and E-commerce Assistant at Understatement Underwear
October 1, 2023 - May 1, 2024
Improved merchandising, conversions, and SEO for the Shopify store targeting Swedish and German markets; used Findify, Hotjar, Ahrefs, Google Analytics; supported customer service via Freshdesk and implemented AI bots.
Business Developer at Vendfox Solution
June 1, 2023 - October 1, 2023
Generated leads via email and LinkedIn; enhanced social media presence; created CMS pages and posted blogs, videos & backlinks; used Canva and Google Suite.
Business Developer at Boardie AB
June 1, 2022 - February 1, 2023
Generated leads via email and LinkedIn; enhanced social media presence; created CMS content; built backlinks; utilized Canva, SEMRush, and Google Suite.
Research Associate at Uppsala University
May 1, 2022 - January 1, 2023
Assisted professors with research and mentoring; supported research activities.
Market Research Associate at BDRC Research Services
August 1, 2022 - December 1, 2022
Interviewed candidates; managed and guided them in performing market research; assessed blockchain trading companies; conducted surveys.
SEO & CONTENT STRATERGIST at Effidex Technologies
April 1, 2015 - June 1, 2017
Onboarded and assisted clients for an eCommerce platform; performed SEO analysis and content writing for Australia and Canada; used Google Keyword Planner, Google Analytics, Copyscape to identify best keywords and craft SEO-friendly content.
Recruiter at CareerKerala
August 1, 2014 - March 1, 2015
Shortlisted, screened and interviewed candidates; performed analysis via feedbacks and followups.
Patent Documentation Specialist at Domex-E-Data Pvt Ltd
May 1, 2013 - July 1, 2014
Summarized intellectual property documents like patents to identify scope and novelty for Life Sciences & Engineering domains.
E-commerce and Marketing at MinvitaMix
September 1, 2025 - April 1, 2026
Managed end-to-end ecommerce operations; led a migration from Squarespace to Shopify with UX-focused redesign; configured apps for logistics, subscriptions, reviews, discounts, payments, and marketing automation. Built customer journeys in Klaviyo and planned email and social campaigns to drive engagement and conversions; performed on-page SEO to boost visibility.
Growth Marketing Intern at Flower Work
October 1, 2024 - January 1, 2025
Developed multi-channel growth marketing strategies aligned with brand positioning; produced engaging video content and social media visuals; conducted market research and competitor analysis to inform pricing and positioning; wrote CMS content to support user acquisition and brand storytelling.
Customer Experience and E-commerce Assistant at Statement Underwear
October 1, 2023 - May 31, 2024
Improved merchandising and product presentation for Swedish and German Shopify stores; optimized on-site conversions through data-driven adjustments; collaborated with Freshdesk customer support to streamline workflows and implemented AI chatbots to enhance response efficiency.
Business Developer at Ordia AB
June 1, 2022 - February 28, 2023
Generated leads via email and LinkedIn; enhanced social media presence; created marketing content to support outreach; updated CMS pages for clarity and appeal; posted blogs, videos and backlinks to drive traffic and reinforce the value proposition; utilized tools to analyze online performance and support lead generation.
Research Assistant at Uppsala University
May 1, 2022 - January 31, 2023
Assisted professors with literature reviews, data handling and preparation of research materials; supported mentoring of students by helping with evaluation and feedback.
SEO & Content Strategist at Effidext Technologies
April 1, 2015 - June 30, 2017
Onboarded and assisted clients for an ecommerce platform; performed SEO analysis and content writing for Australia and Canada; used Google Keyword Planner, Google Analytics and Copyscape to identify keywords and craft authentic, SEO-friendly content.
Recruiter at Kerala
August 1, 2014 - March 31, 2015
Shortlisted, screened and interviewed candidates; performed analysis through feedback sessions and follow-ups.

Education

Master's in Industrial Management and Innovation at Uppsala University
August 26, 2021 - June 19, 2023
Electronics and Communication Engineering at Anna University
September 1, 2008 - June 6, 2012
Master's degree, Engineering/Industrial Management at Uppsala University
August 1, 2021 - June 1, 2023
Bachelor's degree, Electrical, Electronics and Communications Engineering at Park College of Engineering and Technology
September 1, 2008 - June 1, 2012
Master's Degree in Industrial Management and Innovation at Uppsala University
January 11, 2030 - January 1, 2023
Bachelor's Degree in Electronics and Communications Engineering at Anna University
January 11, 2030 - January 1, 2012

Qualifications

EF SET English Certificate 76/100 (C2 Proficient)
January 11, 2030 - April 14, 2026
Klaviyo Certifications
January 11, 2030 - April 14, 2026
Master's Degree in Industrial Management and Innovation
January 11, 2030 - January 1, 2023
Bachelor's Degree in Electronics and Communications Engineering
January 11, 2030 - January 1, 2012

Industry Experience

Consumer Goods, Software & Internet, Retail, Professional Services, Media & Entertainment, Education

Skills

Experience Level