Freelance Community Manager and Content Creator specialized in social media management, content strategy, and visual editing. I create engaging content, manage online communities, and help brands build a strong and consistent digital presence through strategic planning and creative execution.…

Nerea López

Freelance Community Manager and Content Creator specialized in social media management, content strategy, and visual editing. I create engaging content, manage online communities, and help brands build a strong and consistent digital presence through strategic planning and creative execution.…

Available to hire

Freelance Community Manager and Content Creator specialized in social media management, content strategy, and visual editing.

I create engaging content, manage online communities, and help brands build a strong and consistent digital presence through strategic planning and creative execution.

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Skills

Experience Level

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Customer Service Representative at Energy Services
April 1, 2021 - April 1, 2021
Provided personalized customer service, managed inquiries, claims, incidents, and supported product contracting and cross-selling.
Administrative Assistant - Logistics at FedEx Express Spain
November 1, 2020 - April 30, 2021
Administrative support in the logistics department, including documentation management for loading/unloading (bill of lading, ARC, DIS, CMR), stock control, record keeping, and accounting. Coordinated with transporters and clients, ensuring compliance with safety and legal standards.
Logistics & Customer Service Assistant at Energy Services Provider
December 1, 2019 - December 1, 2019
Managed customer requests, shipping support, and cross-selling of logistics services.
Administrative Assistant / Travel Support at Energy & Tourism Sector (Various)
October 1, 2019 - October 1, 2019
Assisted with reservations, provided administrative support, and client guidance in tourism-related activities.
Control Room Operator at Rincon del Pan (France Frost) - Tenerife
October 1, 2018 - October 1, 2018
Coordinated lifeguard communications, handled PA system, and monitored weather updates.
Administrative Assistant at Rincon del Pan (France Frost) - Tenerife
October 1, 2018 - October 1, 2018
Administrative support, documentation management, public information, and beach user assistance.
Tourist Information Assistant (Internship) at Cadiz Tourism / Spanish Red Cross – La Barrosa Beach, Chiclana
June 1, 2018 - August 31, 2018
Provided tourist information, guided visitors, and supported destination guidance; assisted with multilingual communications and frontline information tasks.
Shop Assistant at Café, Bakery & Pastry Shop
August 1, 2017 - August 1, 2017
Customer service, order taking, payment processing; product preparation, restocking; maintained cleanliness and presentation; cash register balancing and closing.
Shop Assistant at Cádiz Café, Bakery & Pastry Shop
August 1, 2016 - August 31, 2017
Customer service, order taking, payment processing; preparation and serving of products; restocking; maintained cleanliness and presentation; cash register balancing and closing.
Shop Assistant at Café, Bakery & Pastry Shop
June 1, 2015 - June 1, 2015
Customer service, order taking, payment processing, product preparation, restocking merchandise, maintaining cleanliness and presentation, cash register balancing and closing.

Education

at Cadiz Education
January 11, 2030 - November 3, 2025
at IES Pedro Muñoz Seca
January 1, 2018 - January 1, 2019
at IES Drago
January 1, 2013 - January 1, 2015

Qualifications

Food Handling Certificate
January 11, 2030 - November 3, 2025
Driving License (Category B)
January 11, 2030 - November 3, 2025
Driving license (Category B)
January 11, 2030 - December 23, 2025

Industry Experience

Travel & Hospitality, Education, Professional Services, Other, Transportation & Logistics, Retail, Media & Entertainment

Skills

Experience Level