Newton Kariku Njoroge
I am a detail-oriented, service-driven professional with over five years of experience in administrative coordination, customer service, and case management across public and private sector environments.
About
I am a detail-oriented, service-driven professional with over five years of experience in administrative coordination, customer service, and case management across public and private sector environments.
I excel at managing records and sensitive information, communicating clearly with diverse stakeholders, coordinating with contractors and regulatory authorities, and resolving client concerns within established procedures while upholding confidentiality and data integrity.
- 8 years' experience
- Joined January 2026
Skills· 8
Languages
- EnglishFluent
- SwahiliFluent
Industry experience
- Real Estate & Construction
- Professional Services
- Government
Work experience· 5 roles
Founded and manage a multidisciplinary design and construction firm providing architectural design, project coordination, and end-to-end client services for residential and commercial projects. Serve as the primary contact for clients, handling inquiries, consultations, and ongoing communication while maintaining a high standard of professionalism and service delivery. Oversee administrative operations including record management, documentation, correspondence, scheduling, and coordination with consultants, contractors, and regulatory authorities. Review and manage client documentation, approvals, contracts, and submissions to ensure accuracy, completeness, and compliance with applicable regulations and procedures. Coordinate with county government offices and external stakeholders to facilitate approvals, inspections, and compliance processes. Prepare written reports, proposals, and status updates for clients and internal tracking purposes. Manage sensitive client and project informat
Acted as primary point of contact for clients, responding to inquiries, providing status updates, and resolving issues in a professional and timely manner. Managed administrative records, project files, approvals, and official correspondence, ensuring accuracy, completeness, and compliance with regulatory requirements. Reviewed documentation and submissions for correctness prior to approval or escalation. Coordinated with consultants, contractors, suppliers, and government offices to facilitate inspections, approvals, and project clearances. Maintained confidential client and project information using organized electronic and physical filing systems. Monitored project schedules and budgets, preparing internal reports and summaries for management review.
Oversee daily operations and coordinate teams to ensure adherence to established standards, procedures, and safety requirements. Act as a liaison between clients, contractors, and internal teams to clarify requirements and address concerns. Review project documentation, reports, and submissions to ensure accuracy and compliance. Maintain structured records of site activities, inspections, and communications. Prepare written reports and updates for management and stakeholders.
Education
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