Available to hire
I am a highly motivated, compassionate professional with extensive experience in customer service and care coordination. I have a work permit for Romania and am eager to contribute my leadership, safety-conscious approach, and client-centered mindset to your organization.
Over the years I have led teams, provided case management and individualized support, and collaborated with housing, health, and community organizations to help participants achieve meaningful goals. I thrive when working independently or as part of a team and bring a strong sense of responsibility, reliability, and empathy to every role.
Experience Level
Expert
Intermediate
Language
English
Advanced
Work Experience
Residential Care Worker, First Aid Attendant at OneSky Community Resources
January 1, 2022 - PresentWorked closely with participants in CLS and Inclusion Programs; recently took on role as casual on-call senior worker; collaborated with senior workers and management to support participants.
Case Manager, Peer Navigator, First Aid Attendant at PEOPLES Connect
January 1, 2020 - January 1, 2022Provided case management to all residents of a COVID relief hotel; supported residents in achieving personal goals; collaborated with BC Housing, Brain Trust, KFC, CMHA, KFB, Interior Health and many other organizations.
Residential Support Worker, First Aid Attendant at West Kelowna Shelter Society
January 1, 2019 - January 1, 2020Assisted residents in achieving goals; provided case management support for residents.
Residential Support Worker, First Aid Attendant at John Howard Society
January 1, 2019 - January 1, 2019Coached and mentored clients; provided utmost care and attention to clients; handled client complaints and requests professionally; maintained confidentiality and advocated in court where appropriate.
Shift Supervisor, First Aid Attendant at Starbucks
January 1, 2018 - January 1, 2019Coached and mentored new employees; provided care and attention to customers; handled customer complaints and requests professionally; ordered products and supplies within a set budget.
Education
Red Seal Carpenter at Okanagan College, Kelowna, BC
January 1, 2006 - January 1, 2010Bachelor of Business Administration at Okanagan College, Kelowna, BC
January 1, 2001 - January 1, 2004Bachelor of Arts in Psychology at Okanagan College, Kelowna, BC
January 1, 2001 - January 1, 2004Penticton Secondary School at Penticton Secondary School, Penticton, BC
January 1, 2001 - January 1, 2001Qualifications
Mandt Training
January 11, 2030 - May 29, 2026Safety Care Training
January 11, 2030 - December 31, 2029NVC Training
January 11, 2030 - May 29, 2026First Aid Level 1
January 11, 2030 - December 31, 2029Work Permit for Romania
January 11, 2030 - May 29, 2026International Driving License with clean driver's abstract
January 11, 2030 - May 29, 2026Industry Experience
Healthcare, Non-Profit Organization, Education, Professional Services, Other
Experience Level
Expert
Intermediate
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