Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm an administrative and customer service professional with over two years of experience performing clerical and administrative duties in fast-paced, public-facing environments. I excel at processing, sorting, organizing, and maintaining accurate records while responding to inquiries in person, by phone, or via email. I'm highly proficient with Microsoft Office 365 in a Windows environment, database systems, and quality assurance through proofreading and attention to detail. I thrive on strong organization, multitasking, and clear communication, and I enjoy collaborating with teams as well as working independently.…I'm an administrative and customer service professional with over two years of experience performing clerical and administrative duties in fast-paced, public-facing environments. I excel at processing, sorting, organizing, and maintaining accurate records while responding to inquiries in person, by phone, or via email. I'm highly proficient with Microsoft Office 365 in a Windows environment, database systems, and quality assurance through proofreading and attention to detail. I thrive on strong organization, multitasking, and clear communication, and I enjoy collaborating with teams as well as working independently.

Ngadichi Jakko





I'm an administrative and customer service professional with over two years of experience performing clerical and administrative duties in fast-paced, public-facing environments. I excel at processing, sorting, organizing, and maintaining accurate records while responding to inquiries in person, by phone, or via email. I'm highly proficient with Microsoft Office 365 in a Windows environment, database systems, and quality assurance through proofreading and attention to detail. I thrive on strong organization, multitasking, and clear communication, and I enjoy collaborating with teams as well as working independently.…I'm an administrative and customer service professional with over two years of experience performing clerical and administrative duties in fast-paced, public-facing environments. I excel at processing, sorting, organizing, and maintaining accurate records while responding to inquiries in person, by phone, or via email. I'm highly proficient with Microsoft Office 365 in a Windows environment, database systems, and quality assurance through proofreading and attention to detail. I thrive on strong organization, multitasking, and clear communication, and I enjoy collaborating with teams as well as working independently.

Available to hire

I’m an administrative and customer service professional with over two years of experience performing clerical and administrative duties in fast-paced, public-facing environments.

I excel at processing, sorting, organizing, and maintaining accurate records while responding to inquiries in person, by phone, or via email. I’m highly proficient with Microsoft Office 365 in a Windows environment, database systems, and quality assurance through proofreading and attention to detail. I thrive on strong organization, multitasking, and clear communication, and I enjoy collaborating with teams as well as working independently.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Client Relationship Representative at YMCA Toronto

June 1, 2024 - Present

Performed clerical and administrative duties including processing, sorting, and organizing client records and documentation; responded to high-volume inquiries from the public and internal staff in person, by telephone, and via email; entered, updated, and maintained accurate information in database systems with strong attention to detail; scheduled appointments, coordinated service timelines, and maintained organized electronic and physical records; proofreading documents and correspondence to ensure accuracy and quality assurance; provided timely follow-ups and updates to clients to ensure service satisfaction; worked independently with minimal supervision while supporting team operations in a fast-paced environment.

Administrative Assistant at Mishay Co Remote (Contract Role)

January 1, 2024 - June 1, 2024

Coordinated daily administrative and operational activities including scheduling, record keeping, reporting, and documentation; processed, verified, and maintained invoices, expense reports, and financial records with a high level of accuracy; maintained and updated customer and employee information in CRM and database systems; prepared, proofread, and distributed daily, weekly, and monthly operational and performance reports; booked meetings, coordinated calendars, and organized virtual and in-person meetings using Microsoft Teams and Zoom; supported onboarding processes by coordinating logistics, scheduling orientations, and preparing materials; demonstrated strong organizational and multi-tasking skills while managing multiple priorities and deadlines.

Sales Associate at Nordstrom

June 1, 2022 - December 1, 2023

Delivered high-quality customer service in a fast-paced retail environment while handling inquiries and resolving issues; managed payment processing, documentation, and record accuracy with strong attention to detail; responded to customer inquiries in person and by telephone with professionalism and efficiency; maintained organized records and supported daily operational tasks; collaborated effectively with team members to meet service and operational goals.

Sales Associate at Club Monaco

October 1, 2022 - December 1, 2022

Assisted customers with inquiries and purchases in a high-volume environment; responded to phone inquiries and provided accurate information regarding products and pricing; maintained accurate transaction records and supported daily administrative tasks; worked collaboratively as part of a team to meet operational and service standards.