I am Ngozi Mabel Uba Abia, a results-driven lead generation, email marketing, and virtual assistance professional with over 4 years of experience supporting executives, clients, and teams in fast-paced digital environments. I excel at managing CRM systems, executing targeted email campaigns, coordinating projects, and optimizing workflows to boost efficiency and client satisfaction. I leverage automation tools, analytics, and CRM data to drive engagement, improve productivity, and deliver measurable business growth. I thrive in collaborative settings, streamline processes, and help teams achieve their goals through clear communication and relentless attention to detail.

Ngozi Mabel Uba

I am Ngozi Mabel Uba Abia, a results-driven lead generation, email marketing, and virtual assistance professional with over 4 years of experience supporting executives, clients, and teams in fast-paced digital environments. I excel at managing CRM systems, executing targeted email campaigns, coordinating projects, and optimizing workflows to boost efficiency and client satisfaction. I leverage automation tools, analytics, and CRM data to drive engagement, improve productivity, and deliver measurable business growth. I thrive in collaborative settings, streamline processes, and help teams achieve their goals through clear communication and relentless attention to detail.

Available to hire

I am Ngozi Mabel Uba Abia, a results-driven lead generation, email marketing, and virtual assistance professional with over 4 years of experience supporting executives, clients, and teams in fast-paced digital environments. I excel at managing CRM systems, executing targeted email campaigns, coordinating projects, and optimizing workflows to boost efficiency and client satisfaction.

I leverage automation tools, analytics, and CRM data to drive engagement, improve productivity, and deliver measurable business growth. I thrive in collaborative settings, streamline processes, and help teams achieve their goals through clear communication and relentless attention to detail.

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Language

English
Fluent

Work Experience

Project Manager at Sytemap Technology Limited
May 1, 2024 - May 1, 2024
Managed cross-functional teams, budgets, and project timelines to ensure successful project delivery. Oversaw CRM workflows, task tracking, and communication across departments. Scheduled meetings, maintained documentation, and managed calendars using Google Workspace and Microsoft Office. Executed CRM updates, email campaigns, and lead tracking through HubSpot. Coordinated team tasks and monitored project progress with Asana, Trello, Monday.com and ClickUp. Leveraged AI tools like ChatGPT, Gemini, and Claude for drafting emails, reports, and automating repetitive tasks.
Freelance Virtual Assistant & Customer Service Specialist at Freelancer
January 1, 2024 - October 28, 2025
Provided professional virtual assistance and customer support to clients across industries, ensuring smooth daily operations and high client satisfaction. Managed email and calendar organization, appointment scheduling, and client communications to keep workflows organized and efficient. Handled CRM updates, data entry, and client records using tools like HubSpot, Trello, ClickUp, Monday.com and Notion. Supported executives with document preparation, online research, and workflow optimization. Assisted in streamlining administrative processes through automation tools like Zapier and Google Workspace. Maintained professionalism, discretion, and reliability while managing multiple clients in fast-paced remote settings.
Project Manager at Sytemap Technology Limited
May 1, 2023 - May 1, 2023
Managed cross-functional teams, budgets, and project timelines to ensure successful project delivery. Oversaw CRM workflows, task tracking, and communication across departments. Coordinated team tasks and monitored project progress using various project management tools.
Freelance Virtual Assistant & Customer Service Specialist at Freelancer
January 1, 2023 - November 2, 2025
Provided professional virtual assistance and customer support to clients across industries, ensuring smooth daily operations and high client satisfaction. Managed email and calendar organization, client communications, and CRM updates.
Freelance Virtual Assistant at Self-employed / Freelance
January 1, 2024 - November 20, 2025
Lead generation and outreach support for multiple clients, building qualified sales pipelines using HubSpot, Apollo.io, and LinkedIn; execute personalized email campaigns and follow-ups; maintain CRM data with segmentation and reporting; provide administrative and marketing support while streamlining processes with automation tools such as Zapier and Trello.

Education

B.Tech at Federal University of Technology, Owerri (FUTO)
January 1, 2011 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services