Nicole Duplessis

Available to hire

I am a relatable and detail-oriented professional with experience across graphic design, customer service, sales, and operations management.

About

I am a relatable and detail-oriented professional with experience across graphic design, customer service, sales, and operations management.

I thrive in fast-paced environments where I can balance creativity with structure, take ownership of my work, and support both clients and teams effectively. I am known for my strong work ethic, adaptability, and willingness to step in wherever needed to ensure the business runs smoothly.

  • 4 years' experience
  • Joined February 2026

Skills· 2

Languages

  • EnglishFluent
  • AfrikaansFluent

Industry experience

  • Other
  • Media & Entertainment
  • Professional Services
  • Education
  • Retail

Work experience

Front of House Manager | Graphic Designer | Sales & Operations · Lighthouse LaserJun 2022 – Present · 4 yrs 6 mos

Graphic design and technical artwork creation for laser cutting and engraving. File preparation and job setup for laser production. End-to-end customer relationship management, including after-sales support. Supervision and daily management of a 3-person team. Job scheduling and coordination between production and clients. Supplier liaison and material procurement. Corporate gifting design, planning, and execution. Social media content creation and basic digital marketing. Sales, quoting, and invoicing via Sage. Office administration and supply management.

Graphic Designer / Laser Cutter Operator · Lighthouse Laser WorksJun 2022 – Present · 4 yrs 6 mos

Graphic design and technical artwork creation for laser cutting and engraving. File preparation and job setup for laser production. End-to-end customer relationship management, including after-sales support. Supervision and daily management of a 3-person team. Job scheduling and coordination between production and clients. Supplier liaison and material procurement. Corporate gifting design, planning, and execution. Social media content creation and basic digital marketing. Sales, quoting, and invoicing via Sage. Office administration and supply management.

Office Admin Assistant (Temp) · Grinmark RealtorsJan 2022 – Feb 2022 · 2 mos

Database administration and website design; Built the logic for a streamlined ad-serving platform that scaled educational institutions and online classroom management.

Education

Marketing Management · UNISA2023 – 2026

Certifications and awards

Bachelor of Commerce in Marketing Management2023 – 2026
Google Digital Skills For Africa2022

Fundaments of Digital Marketing

Code 8 Driver's License2030 – 2026

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