I am a relatable and detail-oriented professional with experience across graphic design, customer service, sales, and operations management. I thrive in fast-paced environments where I can balance creativity with structure, take ownership of my work, and support both clients and teams effectively. I am known for my strong work ethic, adaptability, and willingness to step in wherever needed to ensure the business runs smoothly.

Nicole Duplessis

I am a relatable and detail-oriented professional with experience across graphic design, customer service, sales, and operations management. I thrive in fast-paced environments where I can balance creativity with structure, take ownership of my work, and support both clients and teams effectively. I am known for my strong work ethic, adaptability, and willingness to step in wherever needed to ensure the business runs smoothly.

Available to hire

I am a relatable and detail-oriented professional with experience across graphic design, customer service, sales, and operations management.

I thrive in fast-paced environments where I can balance creativity with structure, take ownership of my work, and support both clients and teams effectively. I am known for my strong work ethic, adaptability, and willingness to step in wherever needed to ensure the business runs smoothly.

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Experience Level

Expert
Expert

Language

English
Fluent
Afrikaans
Fluent

Work Experience

Front of House Manager | Graphic Designer | Sales & Operations at Lighthouse Laser
June 22, 2022 - Present
Graphic design and technical artwork creation for laser cutting and engraving. File preparation and job setup for laser production. End-to-end customer relationship management, including after-sales support. Supervision and daily management of a 3-person team. Job scheduling and coordination between production and clients. Supplier liaison and material procurement. Corporate gifting design, planning, and execution. Social media content creation and basic digital marketing. Sales, quoting, and invoicing via Sage. Office administration and supply management.
Office Admin Assistant (Temp) at Grinmark Realtors
January 1, 2022 - February 1, 2022
Database administration and website design; Built the logic for a streamlined ad-serving platform that scaled educational institutions and online classroom management.
Graphic Designer / Laser Cutter Operator at Lighthouse Laser Works
June 1, 2022 - Present
Graphic design and technical artwork creation for laser cutting and engraving. File preparation and job setup for laser production. End-to-end customer relationship management, including after-sales support. Supervision and daily management of a 3-person team. Job scheduling and coordination between production and clients. Supplier liaison and material procurement. Corporate gifting design, planning, and execution. Social media content creation and basic digital marketing. Sales, quoting, and invoicing via Sage. Office administration and supply management.

Education

Marketing Management at UNISA
January 1, 2023 - January 1, 2026

Qualifications

Bachelor of Commerce in Marketing Management
March 1, 2023 - May 18, 2026
Google Digital Skills For Africa
May 1, 2022 - May 29, 2022
Fundaments of Digital Marketing
Code 8 Driver's License
January 11, 2030 - February 18, 2026

Industry Experience

Other, Media & Entertainment, Professional Services, Education, Retail