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Hi, I’m Nia Ahr, a marketing and communications professional based in Jakarta with 7+ years of hands-on experience in end-to-end campaign management, influencer marketing, public relations, and customer engagement across digital and agency environments. I’ve led 30+ campaigns simultaneously, spanning strategy development, partner selection, cross-functional coordination, and data-driven performance evaluation. I’m passionate about crafting tailored messages that resonate with target audiences and drive real business results. My career has spanned diverse industries including FMCG, finance, gaming, and beauty. I pride myself on building strong client and stakeholder relationships to deliver campaigns that create meaningful impact, while continuously learning and optimizing through measurement and collaboration with multi-disciplinary teams.…Hi, I’m Nia Ahr, a marketing and communications professional based in Jakarta with 7+ years of hands-on experience in end-to-end campaign management, influencer marketing, public relations, and customer engagement across digital and agency environments. I’ve led 30+ campaigns simultaneously, spanning strategy development, partner selection, cross-functional coordination, and data-driven performance evaluation. I’m passionate about crafting tailored messages that resonate with target audiences and drive real business results. My career has spanned diverse industries including FMCG, finance, gaming, and beauty. I pride myself on building strong client and stakeholder relationships to deliver campaigns that create meaningful impact, while continuously learning and optimizing through measurement and collaboration with multi-disciplinary teams.

Nia Ahr

Social Media Manager, Community Manager, Project Manager, +3

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Hi, I’m Nia Ahr, a marketing and communications professional based in Jakarta with 7+ years of hands-on experience in end-to-end campaign management, influencer marketing, public relations, and customer engagement across digital and agency environments. I’ve led 30+ campaigns simultaneously, spanning strategy development, partner selection, cross-functional coordination, and data-driven performance evaluation. I’m passionate about crafting tailored messages that resonate with target audiences and drive real business results. My career has spanned diverse industries including FMCG, finance, gaming, and beauty. I pride myself on building strong client and stakeholder relationships to deliver campaigns that create meaningful impact, while continuously learning and optimizing through measurement and collaboration with multi-disciplinary teams.…Hi, I’m Nia Ahr, a marketing and communications professional based in Jakarta with 7+ years of hands-on experience in end-to-end campaign management, influencer marketing, public relations, and customer engagement across digital and agency environments. I’ve led 30+ campaigns simultaneously, spanning strategy development, partner selection, cross-functional coordination, and data-driven performance evaluation. I’m passionate about crafting tailored messages that resonate with target audiences and drive real business results. My career has spanned diverse industries including FMCG, finance, gaming, and beauty. I pride myself on building strong client and stakeholder relationships to deliver campaigns that create meaningful impact, while continuously learning and optimizing through measurement and collaboration with multi-disciplinary teams.

Available to hire

Hi, I’m Nia Ahr, a marketing and communications professional based in Jakarta with 7+ years of hands-on experience in end-to-end campaign management, influencer marketing, public relations, and customer engagement across digital and agency environments. I’ve led 30+ campaigns simultaneously, spanning strategy development, partner selection, cross-functional coordination, and data-driven performance evaluation. I’m passionate about crafting tailored messages that resonate with target audiences and drive real business results.

My career has spanned diverse industries including FMCG, finance, gaming, and beauty. I pride myself on building strong client and stakeholder relationships to deliver campaigns that create meaningful impact, while continuously learning and optimizing through measurement and collaboration with multi-disciplinary teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Indonesian

Fluent

English

Advanced

Work Experience

Campaign Executive at Clozette Group

May 1, 2020 - February 28, 2025

Managed 30+ marketing campaigns end-to-end across multiple digital platforms, covering strategy development, execution coordination across teams, and data-driven performance evaluation. Developed campaign strategies tailored to each brand’s objectives and target audience profile, determining the right channels, communication approaches, and influencer or partner selection. Served as primary point of contact between clients, campaign partners, and internal teams, ensuring smooth communication flow, aligned expectations, and on-time delivery. Tracked and analyzed campaign KPIs including engagement rates, reach, and content delivery, translating findings into strategic reports to inform ongoing optimization and future planning. Prepared comprehensive post-campaign evaluations to identify performance improvement opportunities and support evidence-based decision-making for subsequent campaigns. Delivered campaigns across diverse industries including FMCG, finance, gaming, and beauty, coor

Account Executive at Indosakti Communications (BTL/EO Agency)

September 1, 2019 - May 1, 2020

Managed multiple client accounts simultaneously and oversaw full life cycle of BTL and event marketing campaigns, from concept development through on-site execution. Developed tailored campaign proposals and strategies based on each client’s specific objectives, and actively participated in pitching sessions to win new business opportunities. Acted as central communication point between clients, internal production teams, and external vendors, ensuring aligned expectations, smooth coordination, and on-time delivery. Supervised on-ground campaign implementation to ensure activities were executed according to the agreed plan, quality standards, and client objectives. Compiled post-event reports with performance analysis and key insights to support evaluation and inform the development of future campaign strategies.

Social Media Specialist at Bukalapak

July 1, 2018 - August 31, 2019

Managed two-way customer communications across Bukalapak's official social media channels, ensuring responses were timely, accurate, and consistent with the brand's voice. Protected and strengthened the brand's public image by addressing customer issues and feedback professionally, including escalating critical cases to relevant internal teams for effective resolution. Monitored real-time social media sentiment and proactively identified emerging reputation risks, coordinating with internal teams to ensure structured and timely responses.

Customer Satisfaction Manager at Bukalapak

March 1, 2018 - July 31, 2018

Handled customer inquiries, complaints, and service issues across digital platforms with a responsive, solution-focused approach that prioritized positive customer outcomes. Analyzed recurring customer feedback patterns to surface improvement opportunities and provide actionable insights that contributed to continuous enhancements in service quality and customer experience.

Corporate Communications Intern at PT Jasa Marga (Persero) Tbk

August 1, 2016 - October 31, 2016

Supported the Corporate Communications team in drafting press releases, corporate content, and publication materials as part of both internal and external communications programs. Conducted media monitoring and public sentiment tracking to support the company’s ongoing reputation management efforts, and assisted in documenting communications activities and reports.

Customer Satisfaction & Experience Manager at Bukalapak

March 1, 2018 - July 31, 2018