Nicholas Tripodi Baslis
I'm Nicholas Tripodi Baslis, a motivated and technically skilled professional with experience in IT support, troubleshooting, and product design, complemented by hands-on work in 3D printing, CAD modelling, and web…
About
I’m Nicholas Tripodi Baslis, a motivated and technically skilled professional with experience in IT support, troubleshooting, and product design, complemented by hands-on work in 3D printing, CAD modelling, and web development.
I’m a strong communicator who resolves technical issues and delivers practical solutions in fast-paced environments. I’m adaptable, quick to learn, and passionate about prototyping, design, and emerging technologies. I’m eager to apply my technical expertise while building a long-term career with a forward-thinking organisation.
- 11 years' experience
- Joined April 2026
Industry experience
- Software & Internet
- Retail
- Manufacturing
- Telecommunications
- Education
- Professional Services
Work experience· 8 roles
Utilised Telstra Console to manage customer accounts, process mobile plan activations, handle service requests, managed number ports and migrations from competitor providers, assisted with SIM setups and data transfers, and consistently exceeded sales targets.
Delivered high-quality customer support by resolving inquiries and technical issues, set up and configured new devices, maintained store standards, supported daily operations, promoted complementary products to increase items per basket, and collaborated with team members to escalate complex technical or service-related issues.
Assisted customers with product information and item location, maintained store cleanliness, monitored stock levels, and promoted high-end hardware to enhance the shopping experience.
Education
Certifications and awards· 5
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