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I am a detail-oriented Software QA Analyst with over 2 years of experience testing web platforms, mobile applications, and cross-platform interactive environments. I excel in manual testing, regression cycles, test case creation, and collaborating with developers in Agile environments. I am building a strong foundation in web development and software engineering principles through ongoing academic studies, and I am eager to contribute high-quality testing, analytical thinking, and clear documentation to a forward-thinking engineering team. In my role at Sagenverse I performed manual and exploratory testing across web-based features and UI/UX flows, validated functionality across browsers with BrowserStack, and maintained test cases and regression checklists. I collaborated closely with developers to reproduce and fix defects, used Git for build notes, and participated in Agile ceremonies. My prior roles in customer service and data management have sharpened my problem-solving and cross-team communication skills that I bring to every project.…I am a detail-oriented Software QA Analyst with over 2 years of experience testing web platforms, mobile applications, and cross-platform interactive environments. I excel in manual testing, regression cycles, test case creation, and collaborating with developers in Agile environments. I am building a strong foundation in web development and software engineering principles through ongoing academic studies, and I am eager to contribute high-quality testing, analytical thinking, and clear documentation to a forward-thinking engineering team. In my role at Sagenverse I performed manual and exploratory testing across web-based features and UI/UX flows, validated functionality across browsers with BrowserStack, and maintained test cases and regression checklists. I collaborated closely with developers to reproduce and fix defects, used Git for build notes, and participated in Agile ceremonies. My prior roles in customer service and data management have sharpened my problem-solving and cross-team communication skills that I bring to every project.

Nicholas K. Zastrow

QA Engineer, Web Developer, Front-End Developer, +2

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I am a detail-oriented Software QA Analyst with over 2 years of experience testing web platforms, mobile applications, and cross-platform interactive environments. I excel in manual testing, regression cycles, test case creation, and collaborating with developers in Agile environments. I am building a strong foundation in web development and software engineering principles through ongoing academic studies, and I am eager to contribute high-quality testing, analytical thinking, and clear documentation to a forward-thinking engineering team. In my role at Sagenverse I performed manual and exploratory testing across web-based features and UI/UX flows, validated functionality across browsers with BrowserStack, and maintained test cases and regression checklists. I collaborated closely with developers to reproduce and fix defects, used Git for build notes, and participated in Agile ceremonies. My prior roles in customer service and data management have sharpened my problem-solving and cross-team communication skills that I bring to every project.…I am a detail-oriented Software QA Analyst with over 2 years of experience testing web platforms, mobile applications, and cross-platform interactive environments. I excel in manual testing, regression cycles, test case creation, and collaborating with developers in Agile environments. I am building a strong foundation in web development and software engineering principles through ongoing academic studies, and I am eager to contribute high-quality testing, analytical thinking, and clear documentation to a forward-thinking engineering team. In my role at Sagenverse I performed manual and exploratory testing across web-based features and UI/UX flows, validated functionality across browsers with BrowserStack, and maintained test cases and regression checklists. I collaborated closely with developers to reproduce and fix defects, used Git for build notes, and participated in Agile ceremonies. My prior roles in customer service and data management have sharpened my problem-solving and cross-team communication skills that I bring to every project.

Available to hire

I am a detail-oriented Software QA Analyst with over 2 years of experience testing web platforms, mobile applications, and cross-platform interactive environments. I excel in manual testing, regression cycles, test case creation, and collaborating with developers in Agile environments. I am building a strong foundation in web development and software engineering principles through ongoing academic studies, and I am eager to contribute high-quality testing, analytical thinking, and clear documentation to a forward-thinking engineering team.

In my role at Sagenverse I performed manual and exploratory testing across web-based features and UI/UX flows, validated functionality across browsers with BrowserStack, and maintained test cases and regression checklists. I collaborated closely with developers to reproduce and fix defects, used Git for build notes, and participated in Agile ceremonies. My prior roles in customer service and data management have sharpened my problem-solving and cross-team communication skills that I bring to every project.

Skills

Experience Level

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Language

English

Fluent

Work Experience

Software QA Analyst at Sagenverse

July 1, 2023 - November 1, 2025

Conduct manual and exploratory testing of web-based features, UI/UX flows, and interactive environments. Validate functionality across browsers and devices using BrowserStack. Write, maintain, and execute test cases, regression checklists, and feature verification steps. Log, reproduce, and track defects using Monday.com; collaborate directly with developers on fixes. Utilize Git/GitHub for build notes, version control awareness, and documentation. Participate in Agile workflows including sprint planning, standups, and feature review sessions.

Customer Service Representative at Waste Management

January 1, 2021 - January 1, 2023

Provided professional, high-volume support for residential and commercial customers. Resolved service, billing, and logistics issues promptly and effectively. Coordinated with operations teams to ensure accurate service delivery.

Data Specialist at Repair Clinic

January 1, 2020 - January 1, 2021

Maintained accurate data records for corporate part shipments. Managed tracking, invoicing, and replacement workflows. Communicated directly with logistics teams to resolve order discrepancies.