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Hi, I'm Nicole Basnight, a dedicated professional with a background in front-desk reception, education, and military HR administration. I excel at delivering top-tier customer service, coordinating complex schedules, and streamlining processes to improve efficiency. I enjoy presenting to groups, mentoring teams, and applying analytical thinking to solve problems and support organizational goals.…

Nicole Basnight

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Hi, I'm Nicole Basnight, a dedicated professional with a background in front-desk reception, education, and military HR administration. I excel at delivering top-tier customer service, coordinating complex schedules, and streamlining processes to improve efficiency. I enjoy presenting to groups, mentoring teams, and applying analytical thinking to solve problems and support organizational goals.…

Available to hire

Hi, I’m Nicole Basnight, a dedicated professional with a background in front-desk reception, education, and military HR administration. I excel at delivering top-tier customer service, coordinating complex schedules, and streamlining processes to improve efficiency.

I enjoy presenting to groups, mentoring teams, and applying analytical thinking to solve problems and support organizational goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Lex Receptionist at Anywhere Works

June 1, 2024 - Present

First point of contact, answers client and lawyer inquiries, handles queries and complaints, creates schedule appointments, and transfers calls to relevant departments to ensure a smooth front-desk operation.

Substitute Teacher at Kelley Staffing

August 1, 2019 - January 1, 2023

Delivered instruction to 2000+ hours of instruction, managed classrooms, adapted teaching methods, supervised students, provided in-class and at-home assignments, and developed lessons aligned with the regular curriculum.

Functional Manager / Superintendent of Executive Administration at United States Air Force

August 1, 2016 - August 1, 2019

Led HR and administration, streamlined award tracking, guided 126 executive administrators, managed employee benefits, payroll, and training, and supported policy interpretation and problem resolution.

Superintendent of Administration at United States Air Force

August 1, 2014 - August 1, 2016

Provided HR strategic and tactical support across departments; designed orientations; identified improvements in employee engagement; led cross-functional initiatives and policy guidance.

Human Resources Manager - First Sergeant at United States Air Force

August 1, 2011 - August 1, 2014

Provided comprehensive HR support to senior Commanders and enlisted personnel; managed approximately 1,000 employees; delivered resiliency training and coordinated performance management and benefits.