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I am a results-driven executive administrator and marketing professional with over a decade of experience in organizational leadership, digital communications, and brand strategy. I have a proven ability to lead cross-functional initiatives, develop operational efficiencies, and execute high-impact marketing and outreach campaigns. I am adept at aligning creative direction with business objectives to enhance visibility, engagement, and overall organizational performance. Throughout my career, I have gained extensive experience in graphic design, digital marketing, and customer service across various industries. I am passionate about creating compelling brand identities and visual storytelling that drive engagement and business growth. I enjoy collaborating with teams and clients to bring creative visions to life and continuously improve outreach efforts.…I am a results-driven executive administrator and marketing professional with over a decade of experience in organizational leadership, digital communications, and brand strategy. I have a proven ability to lead cross-functional initiatives, develop operational efficiencies, and execute high-impact marketing and outreach campaigns. I am adept at aligning creative direction with business objectives to enhance visibility, engagement, and overall organizational performance. Throughout my career, I have gained extensive experience in graphic design, digital marketing, and customer service across various industries. I am passionate about creating compelling brand identities and visual storytelling that drive engagement and business growth. I enjoy collaborating with teams and clients to bring creative visions to life and continuously improve outreach efforts.

Nirrasha Dingle

Graphic Designer, Marketing Strategist, Social Media Manager, +2

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I am a results-driven executive administrator and marketing professional with over a decade of experience in organizational leadership, digital communications, and brand strategy. I have a proven ability to lead cross-functional initiatives, develop operational efficiencies, and execute high-impact marketing and outreach campaigns. I am adept at aligning creative direction with business objectives to enhance visibility, engagement, and overall organizational performance. Throughout my career, I have gained extensive experience in graphic design, digital marketing, and customer service across various industries. I am passionate about creating compelling brand identities and visual storytelling that drive engagement and business growth. I enjoy collaborating with teams and clients to bring creative visions to life and continuously improve outreach efforts.…I am a results-driven executive administrator and marketing professional with over a decade of experience in organizational leadership, digital communications, and brand strategy. I have a proven ability to lead cross-functional initiatives, develop operational efficiencies, and execute high-impact marketing and outreach campaigns. I am adept at aligning creative direction with business objectives to enhance visibility, engagement, and overall organizational performance. Throughout my career, I have gained extensive experience in graphic design, digital marketing, and customer service across various industries. I am passionate about creating compelling brand identities and visual storytelling that drive engagement and business growth. I enjoy collaborating with teams and clients to bring creative visions to life and continuously improve outreach efforts.

Available to hire

I am a results-driven executive administrator and marketing professional with over a decade of experience in organizational leadership, digital communications, and brand strategy. I have a proven ability to lead cross-functional initiatives, develop operational efficiencies, and execute high-impact marketing and outreach campaigns. I am adept at aligning creative direction with business objectives to enhance visibility, engagement, and overall organizational performance.

Throughout my career, I have gained extensive experience in graphic design, digital marketing, and customer service across various industries. I am passionate about creating compelling brand identities and visual storytelling that drive engagement and business growth. I enjoy collaborating with teams and clients to bring creative visions to life and continuously improve outreach efforts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Technical Specialist at Apple Inc.

January 1, 2025 - September 4, 2025

Resolved technical issues for up to 30 customers daily with a 95% satisfaction rate by troubleshooting and configuring Apple devices. Created internal remediation guides that reduced repeat issues by 20%. Conducted QA testing on devices analyzing system logs and user feedback to inform product updates improving device reliability.

Graphic Designer at The Creative Agency

November 1, 2008 - Present

Designed marketing collateral including email blasts, catalogs, and posters that boosted client engagement by 25%. Created interactive digital product graphics increasing online interaction by 15%. Managed website updates improving SEO ranking and information accuracy. Developed brand identities across multiple corporate materials enhancing recognition for over 10 clients. Oversaw design projects ensuring timely delivery and designed promotional campaigns increasing sales by 18% and client base through compelling visual storytelling.

Marketing and ECommerce Administrator at Carrier Enterprise

August 1, 2023 - September 4, 2025

Led agency evaluations optimizing brand positioning, increasing media coverage and digital reach by 30%. Managed strategic messaging programs across digital and print channels enhancing brand impressions by 20%. Launched community engagement campaigns reducing negative feedback by 15%. Built B2B partnerships resulting in 5 new collaborations. Executed PR campaigns contributing to 12% quarterly revenue growth and strengthened internal communications improving employee engagement scores by 18%.

Digital Care Representative at Carrier Enterprise

November 1, 2019 - September 4, 2025

Created and managed daily social media content, driving follower growth by 35% and engagement by 25%. Directed full rebranding initiatives resulting in a 20% increase in brand recognition. Conducted competitive audits improving ad ROI by 15%. Analyzed customer data to tailor campaigns and improve conversion rates by 10%. Developed surveys gathering customer insights shaping product messaging and UX updates. Supported HVAC product sales increasing quote conversion rates and built strong dealer relationships.

Customer Service Specialist at Carrier Enterprise

July 1, 2017 - September 4, 2025

Handled 50+ customer inquiries daily with a 90% first-call resolution rate. Led warranty administration streamlining claims and improving turnaround times by 20%. Provided front-line support across channels maintaining high satisfaction during peak periods. Managed vendor liaison reducing product delays by 15%. Maintained accurate CRM records supporting sales tracking and implemented call handling procedures reducing wait times by 30%.

Warranty Administrator at Carrier Enterprise

April 1, 2015 - September 4, 2025

Managed 50+ daily customer calls resolving warranty issues maintaining a 90% satisfaction rate. Processed high-volume warranty documentation with full accuracy ensuring compliance and fast claim resolution. Supported sales growth by delivering extended warranty pricing insights helping close key deals. Maintained structured records enhancing audit readiness and reporting.

Executive Administrator at Greater Life Fellowship Church

November 1, 2021 - September 4, 2025

Provided executive-level leadership overseeing church operations including strategic planning, outreach, and administration. Developed community programs increasing participation and impact. Managed digital presence and marketing for ministry events enhancing visibility and attendance. Led outreach initiatives building local partnerships and mobilizing volunteers. Served as a teacher supporting educational and spiritual growth.

Technical Specialist at Apple Inc.

January 1, 2025 - September 4, 2025

Resolved technical issues for up to 30 customers daily, achieving a 95% satisfaction rate by troubleshooting and configuring Apple devices efficiently. Created and distributed step-by-step remediation guides using the internal knowledge base, reducing repeat customer issues by 20%. Conducted QA testing on Apple devices, analyzed system logs and user feedback to generate performance reports that informed product updates and improved device reliability.

Graphic Designer at The Creative Agency

November 1, 2008 - Present

Designed marketing collateral including email blasts, catalogs, and posters using Adobe Creative Suite, supporting campaigns that boosted client engagement by 25%. Created interactive product graphics for digital platforms, increasing online product interaction by 15%. Updated company websites improving accuracy and SEO ranking. Developed corporate brand identities and visual elements, enhancing brand recognition for multiple clients. Delivered comprehensive branding packages for POS displays and packaging supporting nationwide launches. Ensured 100% on-time project delivery by managing client expectations and approvals.

Marketing and ECommerce Administrator at Carrier Enterprise

August 1, 2023 - September 4, 2025

Led agency evaluations optimizing brand positioning resulting in a 30% increase in media coverage and digital reach. Managed strategic messaging across digital and print channels, increasing brand impressions by 20%. Launched community engagement campaigns reducing negative feedback by 15%. Built B2B partnerships adding 5 new vendor collaborations. Executed PR campaigns and seasonal promotions contributing to 12% quarterly revenue growth. Spearheaded internal communications improving employee engagement scores by 18%.

Digital Care Representative at Carrier Enterprise

November 1, 2019 - September 4, 2025

Created and managed content on Facebook, Twitter, and Instagram boosting follower growth by 35% and engagement by 25%. Directed full rebranding initiatives increasing brand recognition by 20%. Conducted competitive audits to improve ad ROI by 15%. Analyzed customer data to tailor campaigns improving conversion rates by 10%. Developed customer surveys influencing product messaging and UX updates. Supported HVAC product sales increasing quote conversion rates and repeat business by 15%. Trained 100+ customers on e-commerce tools, improving adoption and reducing support inquiries.

Customer Service Specialist at Carrier Enterprise

July 1, 2017 - September 4, 2025

Handled over 50 daily customer inquiries with a 90% first-call resolution rate. Led warranty administration streamlining claims processing and improving turnaround by 20%. Delivered front-line customer support across multiple channels maintaining high satisfaction. Managed vendor relationships to reduce product delays by 15%. Recommended upsell opportunities supporting sales quotas. Maintained accurate CRM records and improved call handling to reduce wait times by 30%, increasing customer satisfaction.

Warranty Administrator at Carrier Enterprise

April 1, 2015 - September 4, 2025

Managed over 50 daily warranty calls achieving 90% satisfaction. Processed high-volume warranty documentation with 100% accuracy ensuring compliance and fast resolution. Supported sales growth by delivering extended warranty pricing insights. Maintained structured records and streamlined audit readiness and reporting.

Executive Administrator at Greater Life Fellowship Church

November 1, 2021 - September 4, 2025

Provided executive leadership across church operations including strategic planning, outreach, and admin oversight. Developed community programs increasing participation. Managed website and digital presence to expand engagement. Led marketing, branding, and promotional campaigns enhancing visibility and attendance. Planned outreach initiatives building local partnerships and mobilized volunteer teams. Served as teacher and facilitator for educational and spiritual growth classes supporting community development.

Technical Specialist at Apple Inc.

January 1, 2025 - September 4, 2025

Resolved technical issues for up to 30 customers daily, achieving a 95% satisfaction rate by troubleshooting and configuring Apple devices efficiently. Created remediation guides reducing repeat issues by 20%. Conducted QA testing, analyzed logs and feedback, generating performance reports that improved device reliability.

Graphic Designer at The Creative Agency

November 1, 2008 - Present

Designed marketing collateral including email blasts, catalogs, and posters using Adobe Creative Suite, boosting client engagement by 25%. Created interactive product graphics increasing online product interaction by 15%. Updated websites and developed corporate brand identities enhancing brand recognition for over 10 clients. Delivered promotional campaigns increasing sales by 18% and expanded client base. Managed design projects ensuring on-time completion and reduced production errors through high-resolution digital artwork.

Marketing and ECommerce Administrator at Carrier Enterprise

August 1, 2023 - September 4, 2025

Led agency evaluations optimizing brand positioning with a 30% increase in media coverage and digital reach. Managed strategic messaging across channels increasing brand impressions by 20%. Launched community engagement campaigns reducing negative feedback by 15%. Built B2B partnerships resulting in 5 new vendor collaborations. Executed PR and promotional campaigns contributing to 12% quarterly revenue growth. Spearheaded internal communications improving employee engagement scores by 18%.

Digital Care Representative at Carrier Enterprise

November 1, 2019 - September 4, 2025

Managed daily social media content boosting follower growth by 35% and engagement by 25%. Directed full rebranding resulting in 20% increase in brand recognition. Conducted audits and data analysis improving ad ROI by 15%. Developed customer surveys that shaped product messaging and UX updates. Supported HVAC product sales by increasing quote conversion and dealer relationships. Trained 100+ customers on e-commerce tools improving adoption and reducing support inquiries.

Customer Service Specialist at Carrier Enterprise

July 1, 2017 - September 4, 2025

Handled over 50 customer inquiries daily with a 90% first-call resolution rate. Led warranty administration streamlining claims and improving turnaround times by 20%. Provided front-line support and managed vendor relations to reduce product delays by 15%. Implemented call-handling procedures reducing wait times by 30% and increasing service efficiency. Maintained accurate CRM records and contributed to sales quota attainment.

Warranty Administrator at Carrier Enterprise

April 1, 2015 - September 4, 2025

Managed 50+ daily customer calls resolving warranty issues with 90% satisfaction. Processed warranty documentation with 100% accuracy ensuring compliance and fast claim resolution. Supported sales growth with accurate pricing and routed warranty claims to accelerate resolution and reduce backlog. Maintained detailed records streamlining audit readiness.

Executive Administrator at Greater Life Fellowship Church

November 1, 2021 - September 4, 2025

Provided executive leadership across church operations including strategic planning, outreach, and admin oversight. Developed community programs increasing participation and local impact. Managed digital presence and marketing campaigns enhancing visibility and event attendance. Planned outreach initiatives building partnerships and mobilizing volunteers. Served as a teacher and facilitator supporting community development and discipleship.