I am a results-driven QA Test Analyst with 11+ years of hands-on experience in automation and manual testing across mainframe, web, Windows, and API-based applications. I specialise in functional testing, regression testing, data migration (ETL), UAT, API and Salesforce testing, with a strong track record in automotive, healthcare, insurance, payments, travel, SAP ERP S/4 HANA and Salesforce domains. I enjoy leading testing initiatives, collaborating with cross-functional teams, and delivering robust quality solutions. I have built and maintained automation frameworks, driven process improvements, and consistently reduced regression downtime through efficient tooling and strategic test planning. My experience spans multi-system integrations, data reconciliation, and end-to-end lifecycle testing, and I thrive in fast-paced, stakeholder-driven environments that demand quality and timely delivery.

Nisha Balodi

I am a results-driven QA Test Analyst with 11+ years of hands-on experience in automation and manual testing across mainframe, web, Windows, and API-based applications. I specialise in functional testing, regression testing, data migration (ETL), UAT, API and Salesforce testing, with a strong track record in automotive, healthcare, insurance, payments, travel, SAP ERP S/4 HANA and Salesforce domains. I enjoy leading testing initiatives, collaborating with cross-functional teams, and delivering robust quality solutions. I have built and maintained automation frameworks, driven process improvements, and consistently reduced regression downtime through efficient tooling and strategic test planning. My experience spans multi-system integrations, data reconciliation, and end-to-end lifecycle testing, and I thrive in fast-paced, stakeholder-driven environments that demand quality and timely delivery.

Available to hire

I am a results-driven QA Test Analyst with 11+ years of hands-on experience in automation and manual testing across mainframe, web, Windows, and API-based applications. I specialise in functional testing, regression testing, data migration (ETL), UAT, API and Salesforce testing, with a strong track record in automotive, healthcare, insurance, payments, travel, SAP ERP S/4 HANA and Salesforce domains. I enjoy leading testing initiatives, collaborating with cross-functional teams, and delivering robust quality solutions.

I have built and maintained automation frameworks, driven process improvements, and consistently reduced regression downtime through efficient tooling and strategic test planning. My experience spans multi-system integrations, data reconciliation, and end-to-end lifecycle testing, and I thrive in fast-paced, stakeholder-driven environments that demand quality and timely delivery.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Test Analyst at Mercedes-Benz UK Ltd
March 1, 2024 - September 1, 2025
Developed comprehensive test strategy and plan for Motability scheme integration. Led UAT for Motability rollout, validating Salesforce (OneAgent) integrations. Collaborated with BAs and vendors to close 100% of defects, ensuring system readiness. Built JIRA dashboards for real-time test progress and faster decision-making. Executed end-to-end order lifecycle testing across order creation, pricing, payment, logistics, and order completion with complex system integrations. Created 3+ testing suites with clean scripts and supervised testing and debugging. Technologies: Selenium WebDriver, Java, JIRA, Jenkins, Salesforce Sales Cloud, Marketing Cloud, Git.
Test Analyst at Volkswagen Group UK Ltd
February 1, 2022 - January 1, 2024
Led ETL test strategy for NADIN, including data cleansing, mapping, and transformation. Delivered data migration testing reconciling 960k+ orders and 220k invoices. Supported end-to-end system integrations for upstream and downstream systems and UAT. Led Salesforce functional testing for Fleet Quotation System (FQS). Managed 200+ defects in JIRA, improving closure rate by 25%. Designed ETL testing metrics and reduced reconciliation cycle time by 30%. Provided knowledge transfer to business/UAT teams. Technologies: JIRA (Zephyr), Selenium WebDriver, Java, SQL, Jenkins, JSON, XML, Salesforce, MS Access.
Automated Test Lead / QA Lead at Accenture
June 1, 2021 - February 1, 2022
Automated test suites using Selenium (Java, Cucumber) integrated with Jenkins, reducing regression time by 50%. Partnered with business stakeholders to drive UAT showcases, boosting adoption and satisfaction by 20%. Ensured CI/CD pipeline quality, enabling error detection 40% faster. Led a team of 3 testers delivering QA for Salesforce enhancements for Marketing Cloud. Maintained automation framework during Salesforce quarterly releases. Technologies: JIRA, Selenium WebDriver, Cucumber, IntelliJ, GitLab, Docker, DevOps, Jenkins, Salesforce Marketing Cloud.
Test Lead at HCL Technologies Ltd
November 1, 2018 - June 1, 2021
Spearheaded global testing for Adobe Content QA (AEM), with UATs and automation resulting in a 60% reduction in testing efforts. Created 5+ key testing metrics in collaboration with stakeholders to deliver critical insights into project quality, progress, and risks. Initiated automation and BDD for validating price modules to reduce testing efforts by 80%. Integrated automated testing into the CI pipeline using Jenkins, significantly reducing time to identify and resolve defects by 50%. Technologies: JIRA, ANTS, Selenium, Adobe AEM, Document Cloud.
Senior Test Engineer at Birlasoft Limited
March 1, 2017 - October 1, 2018
Implemented automation framework using UFT 12.5 and Selenium WebDriver. Developed POC and migration scripts from UFT to Selenium using Java, reducing test execution time by 40%. Performed performance testing using LoadRunner and Performance Center. Managed defect tracking in JIRA and maintained test suites.
Senior Test Engineer at NIIT Technologies Ltd. (Now Coforge Ltd.)
August 1, 2012 - March 1, 2017
Led automation framework for TPF system migration (31-bit to 64-bit zTPF) green screen legacy system. Created and maintained 600+ automated test cases using QTP/UFT with a keyword-driven framework, improving coverage by 25%. Played a key role in QC to ALM migration, building utilities that eliminated recurring code breaks by 95%. Executed regression, smoke testing and maintained large test suites for Schedule Change, Inventory, Ticketing, Pricing & Payment, Transaction posting, PNR generation. Technologies: QTP/UFT, VBScript, ALM, JIRA.
QA Lead at Accenture
June 1, 2021 - February 1, 2022
Automated test suites using Selenium (Java, Cucumber) integrated with Jenkins; reduced regression time by 50%; partnered with business stakeholders to drive UAT showcases, boosting adoption and satisfaction; ensured CI/CD pipeline quality with 40% faster error detection; led a team of 3 testers delivering QA for Salesforce enhancements; maintained automation framework during Salesforce quarterly releases.

Education

Masters in Computer Applications at NIIT University, India
January 11, 2030 - January 1, 2015
Bachelors in Science (Hons) – Computer Science at Delhi University, India
January 11, 2030 - January 1, 2012
Masters in Computer Applications at NIIT University, India
January 11, 2030 - January 1, 2015
Bachelor of Science (Hons) – Computer Science at Delhi University, India
January 11, 2030 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Healthcare, Software & Internet, Professional Services, Travel & Hospitality, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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