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I'm an AI-focused digital operations professional with 8+ years of experience in CMS publishing, workflow optimization, and marketing systems. I design and deploy AI-powered workflow automations across platforms like Zapier, Google, and Slack. I turn complex processes into scalable, structured systems using Zapier, APIs, and LLMs. I collaborate across technical and business teams to deliver efficient, compliant, and user-centered solutions. I actively apply AI and automation to QA, content pipelines, and SaaS system design.…I'm an AI-focused digital operations professional with 8+ years of experience in CMS publishing, workflow optimization, and marketing systems. I design and deploy AI-powered workflow automations across platforms like Zapier, Google, and Slack. I turn complex processes into scalable, structured systems using Zapier, APIs, and LLMs. I collaborate across technical and business teams to deliver efficient, compliant, and user-centered solutions. I actively apply AI and automation to QA, content pipelines, and SaaS system design.

Matthew Kendig

AI Engineer, Data Scientist, Full Stack Developer, +2

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I'm an AI-focused digital operations professional with 8+ years of experience in CMS publishing, workflow optimization, and marketing systems. I design and deploy AI-powered workflow automations across platforms like Zapier, Google, and Slack. I turn complex processes into scalable, structured systems using Zapier, APIs, and LLMs. I collaborate across technical and business teams to deliver efficient, compliant, and user-centered solutions. I actively apply AI and automation to QA, content pipelines, and SaaS system design.…I'm an AI-focused digital operations professional with 8+ years of experience in CMS publishing, workflow optimization, and marketing systems. I design and deploy AI-powered workflow automations across platforms like Zapier, Google, and Slack. I turn complex processes into scalable, structured systems using Zapier, APIs, and LLMs. I collaborate across technical and business teams to deliver efficient, compliant, and user-centered solutions. I actively apply AI and automation to QA, content pipelines, and SaaS system design.

Available to hire

I’m an AI-focused digital operations professional with 8+ years of experience in CMS publishing, workflow optimization, and marketing systems. I design and deploy AI-powered workflow automations across platforms like Zapier, Google, and Slack. I turn complex processes into scalable, structured systems using Zapier, APIs, and LLMs.

I collaborate across technical and business teams to deliver efficient, compliant, and user-centered solutions. I actively apply AI and automation to QA, content pipelines, and SaaS system design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Web Content Publisher / Website Services at Abbey Carpet & Floor

September 1, 2021 - Present

Managed 500+ franchise websites, boosting SEO consistency and reducing in-house publishing errors by implementing new QA workflows. Designed and implemented automated workflows for staging, versioning, and QA testing. Implemented HTML/CSS workarounds to adapt rigid templates within corporate constraints. Collaborated with Marketing Specialists and franchise owners to deliver integrated web + marketing solutions. Documented publishing processes and iterated structured content workflows to support AI-driven accessibility.

Marketing Specialist at Abbey Carpet & Floor

June 1, 2019 - September 1, 2021

Partnered with technical and marketing teams to align CMS updates with campaign requests. Coordinated marketing operations at national conventions, supporting franchise-facing initiatives. Recommended process improvements for faster and more reliable campaign execution.

Sitecore Web Content Publisher at Abbey Carpet & Floor

April 1, 2017 - June 1, 2019

Executed daily CMS publishing tasks, QA checks, and SEO adjustments. Collaborated directly with engineering teams to test and improve publishing features.

Founder / AI Workflow Designer at FlowStitch™ (Personal SaaS Project)

January 1, 2025 - Present

Architected SaaS prototype integrating AI-assisted workflows for shipping, inventory, and compliance. Built and iterated on prompts to handle compliance checks, QA workflows, and automation logic. Leveraged LLMs to explore automation of content validation, shipping label generation, and digital queue systems. Documented full system design and automation logic, leveraging LLMs for real-world compliance scenarios.

Electronic Assembler at HF Scientific / Marlin Technologies

January 1, 2011 - January 1, 2017

Built and tested electronic components, supporting R&D and process improvement initiatives. Cross-trained and contributed to quality improvements in electronics manufacturing.