Available to hire
I am a resourceful Desktop Engineer with over 3 years of experience in IT support, system imaging, and hardware troubleshooting in educational and healthcare settings. I excel at managing IT assets, preparing equipment for users, and providing excellent support. I am eager to leverage my technical expertise and collaboration skills to contribute to effective IT solutions and problem-solving.
Skills
Experience Level
Expert
Language
English
Advanced
Malay
Intermediate
Work Experience
Security Officer at Certis, Singapore General Hospital
June 1, 2022 - February 1, 2022Protected and preserved client's property and area, ensuring safety awareness over surrounding areas.
Sales Person (Brand Ambassador) at Royal Organisation, Singapore
March 1, 2023 - PresentEngaged with customers to promote and assist with their shopping brand.
System Desktop Engineer at Recruit Express
March 1, 2022 - February 1, 2023Provided IT support to the hospital, preparing equipment and resolving issues during Tech Refresh initiatives.
Desktop Engineer at Alphaeus Pte Ltd
June 1, 2021 - September 1, 2022Communicated daily with school teachers regarding software updates and technical issues arising during classes or school events.
Supply Assistant (Storeman) at National Service (Army), Singapore
April 1, 2020 - April 1, 2020Fulfilled National Service duties as a Storeman at SAF Multi.
Customer Service Call Center Intern at NCS (National Computer Systems), Ang mo Kio
December 1, 2017 - December 1, 2017Handled incoming customer calls, assisting with system account inquiries and guiding users through troubleshooting steps.
Education
Diploma in Network Security and System Admin at Institute of Technical Education (West)
January 1, 2016 - December 1, 2017Qualifications
Industry Experience
Education, Healthcare
Skills
Experience Level
Expert
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