Hi, I'm Khawaja Nouman, a people-focused HR professional with a track record of driving recruitment and employee engagement in BPO and call center environments. I excel at building strong, motivated teams, aligning HR strategy with business goals, and ensuring compliance across operations. In addition to HR leadership, I have hands-on experience with data annotation for AI model development, using tools like CVAT, LabelMe, and LabelImg to deliver high-quality annotated data for ML training. I’m passionate about balancing operational efficiency with a people-first leadership approach and continuously improving processes to support organizational growth.

Khawaja Nouman

Hi, I'm Khawaja Nouman, a people-focused HR professional with a track record of driving recruitment and employee engagement in BPO and call center environments. I excel at building strong, motivated teams, aligning HR strategy with business goals, and ensuring compliance across operations. In addition to HR leadership, I have hands-on experience with data annotation for AI model development, using tools like CVAT, LabelMe, and LabelImg to deliver high-quality annotated data for ML training. I’m passionate about balancing operational efficiency with a people-first leadership approach and continuously improving processes to support organizational growth.

Available to hire

Hi, I’m Khawaja Nouman, a people-focused HR professional with a track record of driving recruitment and employee engagement in BPO and call center environments. I excel at building strong, motivated teams, aligning HR strategy with business goals, and ensuring compliance across operations.

In addition to HR leadership, I have hands-on experience with data annotation for AI model development, using tools like CVAT, LabelMe, and LabelImg to deliver high-quality annotated data for ML training. I’m passionate about balancing operational efficiency with a people-first leadership approach and continuously improving processes to support organizational growth.

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Language

Urdu
Intermediate
English
Advanced

Work Experience

HR Manager at Zamitix BPO
March 1, 2025 - November 6, 2025
Lead HR manager with proven experience in the BPO industry, skilled in talent acquisition, employee engagement, and compliance management. Implemented people-centric processes across call center campaigns (e.g., Medical, Solar, Final Expense Insurance), driving retention and performance metrics. Also supported data annotation initiatives for AI model development using CVAT, LabelMe, and LabelImg, ensuring high-quality outputs and operational efficiency.
Data Extraction Operator (Engineering Data Annotation) at Zamitix BPO
April 30, 2025 - April 30, 2025
Worked as a Data Extraction Operator focused on data annotation for ML model development. Used tools like CVAT, LabelMe, and LabelImg to produce accurate labeled images for computer vision tasks. Gained hands-on experience in lead generation, qualification, and deal closure as part of a cross-campaign exposure.

Education

Bachelor of Science at Punjab University
January 1, 2019 - January 1, 2021
FBISE Intermediate at FBISE
January 1, 2017 - January 1, 2019
Matriculation at AJK Board
January 1, 2015 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Telecommunications, Media & Entertainment, Software & Internet