Hi, I'm Ntebo, a dedicated Virtual Assistant and Social media maneger with experience in customer service and sales. In my previous roles, I've helped companies like SEM - Themba Metal work and Energy Office Shop boost sales and improve customer satisfaction through excellent service and support. I'm here to bring that expertise to your business!…

Ntebo_VA

5.0 (1 review)

Hi, I'm Ntebo, a dedicated Virtual Assistant and Social media maneger with experience in customer service and sales. In my previous roles, I've helped companies like SEM - Themba Metal work and Energy Office Shop boost sales and improve customer satisfaction through excellent service and support. I'm here to bring that expertise to your business!…

Available to hire

Hi, I’m Ntebo, a dedicated Virtual Assistant and Social media maneger with experience in customer service and sales. In my previous roles, I’ve helped companies like SEM - Themba Metal work and Energy Office Shop boost sales and improve customer satisfaction through excellent service and support. I’m here to bring that expertise to your business!

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Skills

Experience Level

Language

English
Fluent

Work Experience

Customer service at SEM-THEMBA metal work
September 4, 2023 - September 26, 2025
Managed customer orders and inquiries, improving response time by 40% Coordinated with the production team to meet tight deadlines. Implemented a new inventory tracking system, reducing errors by 20%

Education

Diploma in Marketing Management at Lerotholi Polytechnic
August 27, 2021 - July 18, 2024
Pursued a Diploma in Marketing Management, focusing on virtual assistance and customer service. I have completed various certifications in customer service and virtual assistance. Always looking to learn and grow!

Qualifications

Sales development representative
December 8, 2025 - February 27, 2026
Sales Development Representative certificate from Wing Academy, with training in lead generation, sales strategies, and customer engagement.

Industry Experience

Other, Energy & Utilities

Skills

Experience Level

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