Available to hire
Hi, I’m Ntebo, a dedicated Virtual Assistant and Social media maneger with experience in customer service and sales. In my previous roles, I’ve helped companies like SEM - Themba Metal work and Energy Office Shop boost sales and improve customer satisfaction through excellent service and support. I’m here to bring that expertise to your business!
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Language
English
Fluent
Work Experience
Customer service at SEM-THEMBA metal work
September 4, 2023 - September 26, 2025Managed customer orders and inquiries, improving response time by 40%
Coordinated with the production team to meet tight deadlines.
Implemented a new inventory tracking system, reducing errors by 20%
Education
Diploma in Marketing Management at Lerotholi Polytechnic
August 27, 2021 - July 18, 2024Pursued a Diploma in Marketing Management, focusing on virtual assistance and customer service. I have completed various certifications in customer service and virtual assistance. Always looking to learn and grow!
Qualifications
Sales development representative
December 8, 2025 - February 27, 2026Sales Development Representative certificate from Wing Academy, with training in lead generation, sales strategies, and customer engagement.
Industry Experience
Other, Energy & Utilities
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