Available to hire
I’m Nusrat Jahan Natasha, a results-driven marketing and client relations professional with a track record of managing digital campaigns, client accounts, and brand strategy. I focus on improving ROI, boosting visibility, and delivering customer-centric solutions using Google Analytics, CRM tools, and social media platforms.
I’ve led cross-functional teams and executed campaigns across multiple markets from Dhaka to Vancouver. My hands-on experience in brand promotion, CRM-driven reporting, and data analytics helps drive measurable outcomes for clients and organizations.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Brand Associate at Rogers
October 1, 2025 - PresentSupported client-facing brand promotion and direct marketing campaigns, increasing brand awareness through in-person engagement and events. Acted as a primary point of contact for prospects, addressing inquiries, identifying customer needs, and delivering tailored product guidance. Collaborated with cross-functional team members to execute sales presentations and promotional activities in fast-paced environments. Tracked and logged customer interactions and campaign activities using CRM tools, ensuring accurate reporting and follow-ups.
Head of Marketing Department at Antopolis
February 1, 2023 - March 1, 2024Managed full-cycle marketing campaigns for key clients including Toyota Bangladesh, increasing brand reach by 30%. Streamlined client communications, cutting project turnaround by 20% through improved workflow processes. Directed a 5-member marketing team, using data analytics to optimize strategies and boost client ROI.
Marketing Intern at Bata Shoe Company
August 1, 2022 - December 1, 2022Contributed to nationwide seasonal campaigns, helping boost retail engagement by 15%. Conducted market research and competitor analysis, identifying trends that informed new product positioning.
Call Center Operator at Consumer Protection Group
May 1, 2021 - December 1, 2021Handled inbound customer queries for U.S.-based clients, maintaining a 95% customer satisfaction rate. Provided product and billing support, resolving issues efficiently while adhering to company KPIs.
Social Media Customer Service Representative at Mudi24seven
August 1, 2019 - January 1, 2020Responded to customer inquiries via social media platforms, improving response time by 30%. Assisted marketing team with online promotions and campaign tracking.
Education
Master of Business Administration at University Canada West
January 11, 2030 - July 1, 2024Bachelor of Business Administration, Marketing at North South University
September 1, 2022 - February 21, 2026Qualifications
SEO Fundamentals – Semrush
January 1, 2025 - February 21, 2026Certified Digital Marketing Associate – Digital Marketing Institute
January 1, 2025 - February 21, 2026Learning for Success Program – University Canada West
January 1, 2024 - February 21, 2026Strategies for Successful Learning – University Canada West
January 1, 2024 - February 21, 2026Academic Writing Strategies – University Canada West
January 1, 2024 - February 21, 2026Industry Experience
Consumer Goods, Professional Services, Retail, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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