I'm Letwin N. Paso, a results-driven Customer Experience and Digital Support Specialist with over 10 years of experience in telecommunications. I thrive on turning complex queries into clear, friendly solutions across live chat, social media, and call centers. I work well in remote teams and have honed my skills using tools like Freshdesk, Freshchat, Avaya, and ManageEngine to deliver accurate, empathetic service even under pressure. I'm passionate about helping customers succeed and continuously improving service quality. I’ve supported customers during remote work, helped reduce escalations, and collaborated with cross-functional teams to resolve issues and promote products. I’m committed to professional growth and enjoy mentoring peers to deliver consistent, high-quality experiences.…I'm Letwin N. Paso, a results-driven Customer Experience and Digital Support Specialist with over 10 years of experience in telecommunications. I thrive on turning complex queries into clear, friendly solutions across live chat, social media, and call centers. I work well in remote teams and have honed my skills using tools like Freshdesk, Freshchat, Avaya, and ManageEngine to deliver accurate, empathetic service even under pressure. I'm passionate about helping customers succeed and continuously improving service quality. I’ve supported customers during remote work, helped reduce escalations, and collaborated with cross-functional teams to resolve issues and promote products. I’m committed to professional growth and enjoy mentoring peers to deliver consistent, high-quality experiences.WWWW…