Available to hire
I am a highly analytical AI/Workflow Automation Specialist with over 4 years of experience in designing and implementing innovative automation solutions. My expertise lies in transforming complex operational challenges into streamlined processes, utilizing no-code and low-code platforms effectively. My dedication to improving operational efficiency and customer satisfaction drives my passion for streamlined workflows and optimized business processes.
Work Experience
Automation Specialist at Freelance/Consulting
March 1, 2024 - March 1, 2025Designed and implemented end-to-end automation workflows for clients using various platforms. Developed AI-powered decision trees and created comprehensive automation strategies that reduced manual interventions significantly.
CRM Automation Specialist at CORE DESIGN COMPANY
January 1, 2021 - February 1, 2024Streamlined customer complaint resolution processes, enhanced ticket efficiency, and managed complex customer relationships using advanced CRM strategies, maintaining high customer satisfaction ratings.
Education
Bachelor of Science in Business Administration at Delta State University
January 1, 2007 - February 1, 2011Qualifications
Zapier Certified Automation Professional
January 1, 2025 - January 27, 2026Make.com Certified Automation Specialist
January 1, 2025 - January 27, 2026Monday.com Certified
January 1, 2025 - January 27, 2026Airtable Certified
January 1, 2025 - January 27, 2026Customer Support Training Certification
January 1, 2024 - January 27, 2026Virtual Assistance Training Certification - Digital Community
January 1, 2024 - January 27, 2026Industry Experience
Professional Services, Software & Internet, Media & Entertainment
Hire a AI Prompt Engineer
We have the best ai prompt engineer experts on Twine. Hire a ai prompt engineer in Port Harcourt today.