I am OKSANA BILOUSOVA, an organised and reliable operations professional with hands-on experience in operational support, facilities services and large venue environments. I am currently studying Business & Management at North East Scotland College (NESCol), and I have strong skills in organisation, coordination and quality standards. I am experienced in supporting day-to-day site operations, working under time pressure, and maintaining safe, guest-ready spaces during events. I am confident in working with teams, following procedures, and communicating effectively with staff and management. I am seeking a part-time or flexible role in operations, facilities or venue support where I can apply my experience while continuing my studies.

I am OKSANA BILOUSOVA, an organised and reliable operations professional with hands-on experience in operational support, facilities services and large venue environments. I am currently studying Business & Management at North East Scotland College (NESCol), and I have strong skills in organisation, coordination and quality standards. I am experienced in supporting day-to-day site operations, working under time pressure, and maintaining safe, guest-ready spaces during events. I am confident in working with teams, following procedures, and communicating effectively with staff and management. I am seeking a part-time or flexible role in operations, facilities or venue support where I can apply my experience while continuing my studies.

Available to hire

I am OKSANA BILOUSOVA, an organised and reliable operations professional with hands-on experience in operational support, facilities services and large venue environments.

I am currently studying Business & Management at North East Scotland College (NESCol), and I have strong skills in organisation, coordination and quality standards. I am experienced in supporting day-to-day site operations, working under time pressure, and maintaining safe, guest-ready spaces during events. I am confident in working with teams, following procedures, and communicating effectively with staff and management. I am seeking a part-time or flexible role in operations, facilities or venue support where I can apply my experience while continuing my studies.

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Work Experience

Venue Cleaning Operative (Event & Operations Support) at Aberdeen Cleaning Services, TECA - Aberdeen
March 1, 2023 - Present
Support cleaning and site operations within a large multi-use events venue, including arena spaces, public areas, offices and backstage zones. Work to tight turnaround times before and after events, prioritising tasks to meet operational deadlines. Maintain high standards of hygiene, presentation and Health & Safety in line with venue procedures. Carry out routine checks of assigned areas and report issues such as spillages, damages or hazards to supervisors or management. Coordinate with team members to ensure efficient workflow during peak periods and large-scale events. Use cleaning equipment and chemicals safely and correctly, following site and COSHH guidelines. Support colleagues during busy shifts to maintain consistent standards across the venue.
Cleaner at Tidy Green Clean - Aberdeen
October 1, 2022 - March 1, 2023
Maintained cleanliness standards in offices, common areas and public facilities. Followed site procedures to meet client expectations and quality standards.
Operations Supervisor – Venue & Facilities Cleaning Service at Venue & Facilities Cleaning Service
November 1, 2019 - May 1, 2022
Supervised cleaning and facilities operations across concert halls, conference spaces, VIP and public areas. Planned daily tasks and coordinated staff schedules to ensure venues were event-ready and compliant with standards. Managed cleaning supplies, stock control and equipment to support smooth operations. Maintained operational records and prepared reports on cleanliness and site issues. Supported a safe, organised and welcoming environment for events, staff and visitors.
Director at Sota Style (Mobile Phone Store)
May 1, 1996 - June 1, 2020
Managed day-to-day store operations, including staff coordination, scheduling and service standards. Controlled inventory, purchasing and stock processes. Handled administrative tasks, including reporting and payroll support. Improved performance through structured team management and customer service focus.

Education

Certificate of Higher Education in Business at North East Scotland College
September 1, 2025 - January 14, 2026
Diploma of Higher Education in Ukrainian Language and Literature at Pedagogical University
September 1, 1991 - May 1, 1995

Qualifications

Driving Licence
January 11, 2030 - January 14, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail