Available to hire
Hi! I’m Olivia Hopewell, a dynamic and results-driven professional with a strong background in customer service and creative multimedia production. I love adapting sales strategies, resolving conflicts, and bringing creative ideas to life through video editing and storytelling. I’m passionate about delivering exceptional experiences and working collaboratively in a team environment.
Outside of work, I am a hardworking student-athlete currently pursuing a degree in Film and Media Studies. I enjoy exploring new places, diving into artistic endeavors like animation, and continuously learning new skills. I’m always open-minded and love trying new things while building meaningful connections with others.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Sales Associate at Urban Oufitters
June 1, 2023 - PresentGreeted customers and provided exceptional customer service. Assisted teammates with sales-processing tasks to meet daily sales goals. Processed credit card transactions quickly and securely. Adapted sales strategies based on customer interactions and feedback to improve results. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items.
Swim Instructor at Wise Swim School
May 1, 2022 - PresentTaught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Developed strategies for challenging behaviors exhibited by students during lessons. Resolved conflicts between swimmers while maintaining a professional demeanor. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Swim Instructor at Making Waves Swim School
December 31, 2024 - July 19, 2025Taught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Resolved conflicts between swimmers while maintaining a professional demeanor. Developed strategies for challenging behaviors exhibited by students during lessons. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Cook at Emagine Theaters
May 31, 2022 - July 19, 2025Inspected kitchens for sanitary conditions before the start of each shift. Managed inventory levels of ingredients and supplies necessary for daily operations. Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Coordinated with wait staff to ensure timely delivery of meals to customers. Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction. Used standardized recipes and other instructions to prepare food.
Cashier at Piada Italian Street Food
June 30, 2021 - July 19, 2025Cleaned kitchen areas, equipment and utensils. Organized take-out orders for customers who requested them. Performed opening and closing duties such as setting up workstations with necessary supplies. Prepared beverages such as coffee, tea, soda. Assisted in the preparation of food items according to recipes and instructions. Maintained order and cleanliness of work areas to conform with health codes. Maintained professional demeanor during interactions with customers and co-workers.
Sales Associate at Urban Outfitters
June 1, 2023 - PresentGreeted customers and provided exceptional customer service. Assisted teammates with sales-processing tasks to meet daily sales goals. Processed credit card transactions quickly and securely. Adapted sales strategies based on customer interactions and feedback to improve results. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items.
Swim Instructor at Wise Swim School
May 1, 2022 - PresentTaught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Developed strategies for challenging behaviors exhibited by students during lessons. Resolved conflicts between swimmers while maintaining a professional demeanor. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Swim Instructor at Making Waves Swim School
December 31, 2024 - July 19, 2025Taught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Resolved conflicts between swimmers while maintaining a professional demeanor. Developed strategies for challenging behaviors exhibited by students during lessons. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Cook at Emagine Theaters
May 31, 2022 - July 19, 2025Inspected kitchens for sanitary conditions before the start of each shift. Managed inventory levels of ingredients and supplies necessary for daily operations. Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Coordinated with wait staff to ensure timely delivery of meals to customers. Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction. Used standardized recipes and other instructions to prepare food.
Cashier at Piada Italian Street Food
June 30, 2021 - July 19, 2025Cleaned kitchen areas, equipment and utensils. Organized take-out orders for customers who requested them. Performed opening and closing duties such as setting up workstations with necessary supplies. Prepared beverages such as coffee, tea, soda. Assisted in the preparation of food items according to recipes and instructions. Maintained order and cleanliness of work areas to conform with health codes. Maintained professional demeanor during interactions with customers and co-workers.
Sales Associate at Urban Outfitters
June 1, 2023 - PresentGreeted customers and provided exceptional customer service. Assisted teammates with sales-processing tasks to meet daily sales goals. Processed credit card transactions quickly and securely. Adapted sales strategies based on customer interactions and feedback to improve results. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items.
Swim Instructor at Wise Swim School
May 1, 2022 - PresentTaught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Developed strategies for challenging behaviors exhibited by students during lessons. Resolved conflicts between swimmers while maintaining a professional demeanor. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Swim Instructor at Making Waves Swim School
December 31, 2024 - July 19, 2025Taught basic survival skills such as floating, treading water, emergency exits from the pool. Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately. Encouraged swimmers to progress through drills while providing positive feedback on their performance. Resolved conflicts between swimmers while maintaining a professional demeanor. Developed strategies for challenging behaviors exhibited by students during lessons. Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Cook at Emagine Theaters
May 31, 2022 - July 19, 2025Inspected kitchens for sanitary conditions before the start of each shift. Managed inventory levels of ingredients and supplies necessary for daily operations. Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Coordinated with wait staff to ensure timely delivery of meals to customers. Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction. Used standardized recipes and other instructions to prepare food.
Cashier at Piada Italian Street Food
June 30, 2021 - July 19, 2025Cleaned kitchen areas, equipment and utensils. Organized take-out orders for customers who requested them. Performed opening and closing duties such as setting up workstations with necessary supplies. Prepared beverages such as coffee, tea, soda. Assisted in the preparation of food items according to recipes and instructions. Maintained order and cleanliness of work areas to conform with health codes. Maintained professional demeanor during interactions with customers and co-workers.
Sales Associate at Urban Outfitters
June 1, 2023 - PresentGreeted customers and provided exceptional customer service. Assisted teammates with sales-processing tasks to meet daily sales goals. Processed credit card transactions quickly and securely. Adapted sales strategies based on customer interactions and feedback to improve results. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items.
Swim Instructor at Wise Swim School
May 1, 2022 - PresentTaught basic survival skills such as floating, treading water, and emergency pool exits. Monitored swimmers' progress to evaluate their abilities. Encouraged advancement through drills with positive feedback. Developed strategies for challenging behaviors during lessons. Resolved conflicts between swimmers with professionalism. Communicated regularly with parents regarding their child's progress.
Swim Instructor at Making Waves Swim School
December 1, 2024 - July 22, 2025Taught survival swimming skills and monitored student progress. Provided positive feedback and developed behavior management strategies. Handled swimmer conflicts while maintaining professionalism. Maintained communication with parents about their children's performance in lessons.
Cook at Emagine Theaters
May 1, 2022 - July 22, 2025Inspected kitchens for sanitary conditions before shifts. Managed inventory levels for daily operations. Prepared meals according to recipes and adjusted ingredients and cooking times. Coordinated with wait staff to ensure timely meal delivery. Operated kitchen machinery safely to prevent accidents. Followed standardized recipes and instructions for food preparation.
Cashier at Piada Italian Street Food
June 1, 2021 - July 22, 2025Cleaned kitchen areas, equipment, and utensils. Organized take-out orders for customers. Performed opening and closing duties, including setting up workstations. Prepared beverages like coffee and tea. Assisted in food preparation per recipes. Maintained work area cleanliness to comply with health codes. Maintained professional demeanor in all customer and coworker interactions.
Education
Bachelor of Arts at St. Olaf College
September 4, 2023 - May 30, 2026Transferred from Southern Illinois University
Bachelor of Arts at St. Olaf College
January 1, 2023 - May 1, 2026Bachelor of Arts at St. Olaf College
January 1, 2023 - May 31, 2026Bachelor of Arts at St. Olaf College
January 1, 2023 - May 1, 2026Qualifications
Chi Alpha Sigma Recipient
January 1, 2024 - December 31, 2024Dean's List Fall Semester
September 1, 2024 - December 31, 2024Dean's List Spring Semester
January 1, 2025 - May 31, 2025Transfer Student Scholarship Recipient
January 1, 2023 - December 31, 2023Academic Scholarship Recipient
January 1, 2023 - December 31, 2023Chi Alpha Sigma Recipient
January 1, 2024 - December 31, 2024Dean's List Fall Semester
September 1, 2024 - December 31, 2024Dean's List Spring Semester
January 1, 2025 - May 31, 2025Transfer Student Scholarship Recipient
January 11, 2030 - July 19, 2025Academic Scholarship Recipient
January 11, 2030 - July 19, 2025Industry Experience
Retail, Education, Media & Entertainment, Travel & Hospitality, Consumer Goods
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