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Nelson Olivier Kamati

Available to hire

I am proficient in the Adobe Creative Suite, including Illustrator, Photoshop, InDesign, and After Effects. I also have three years of experience with Canon camera systems for both landscape and event photography.

About

I am proficient in the Adobe Creative Suite, including Illustrator, Photoshop, InDesign, and After Effects. I also have three years of experience with Canon camera systems for both landscape and event photography. In addition to my design software skills, I am proficient in Microsoft Office (Excel, Word, PowerPoint) and other operating systems like macOS. I have a background in Desktop Publishing & Visual Media from my studies at the Institute of Information Technology Namibia.

Creative and Professional Skills
My work demonstrates a strong ability to drive results through design and creative leadership.

  • Visual Content & Engagement: I have a proven track record of developing eye-catching graphics, social media posts, and websites. At a mental health organization, my designs led to a 50% increase in followers and a 20% growth in engagement metrics. I also created blog graphics that resulted in a 30% increase in website traffic and a 15% decrease in bounce rate.

Creative Direction & Leadership: As a Creative Director, I implemented a collaborative approach that led to a 30% increase in the creativity and quality of designs within four months. I leverage data and market trends to inform my design decisions, which has resulted in a 20% increase in customer engagement.

Photography & Branding: I conceptualize and execute photoshoots that effectively capture company culture, leading to a 20% increase in employee engagement. My innovative photography techniques have also helped increase brand awareness by 15%.

Conceptualization & Collaboration: I am a results-driven professional with experience conceptualizing and executing effective campaigns. I developed design concepts that increased project bookings by 15% and collaborated with cross-functional teams to translate client needs into custom designs.

  • 5 years' experience
  • Joined October 2019

Languages

  • EnglishFluent
  • GermanIntermediate

Industry experience

  • Media & Entertainment
  • Professional Services
  • Travel & Hospitality
  • Non-Profit Organization
  • Transportation & Logistics

Work experience· 8 roles

German Customer Service Consultant · Lufthansa InTouchAug 2024 – Present · 2 yrs 4 mos

Assisted passengers with inquiries in German and English, managing flight reservations, fare inquiries, and re-bookings for Lufthansa Group products. Provided detailed information on services such as seat selection, meals, and check-ins. Supported direct sales inquiries and managed frequent flyer accounts including Miles & More. Developed strong communication, problem-solving, and customer service skills and gained operational knowledge of Lufthansa's products and services in a multilingual environment.

German Customer Service Consultant · Lufthansa InTouchAug 2024 – Present · 2 yrs 4 mos

Providing bilingual customer service in German and English, assisting passengers with flight reservations, fare inquiries, re-bookings, and frequent flyer account management. Offering information on services like seat selection, meals, and check-ins. Developed strong problem-solving skills, operational knowledge of Lufthansa Group products, and a customer-centric approach to support high-quality airline customer experience.

Graphic Designer · Win Win Brand NamibiaOct 2023 – Aug 2025 · 1 yr 11 mos

Applied innovative design techniques to produce graphics that received positive client feedback. Collaborated with cross-functional teams to translate client requirements into custom designs. Created advertisements, billboards, and social media content that enhanced customer engagement and brand recognition.

Creative Director · Win Win Brand NamibiaOct 2023 – Aug 2025 · 1 yr 11 mos
Graphic Designer · Win Win Brand NamibiaOct 2023 – Aug 2025 · 1 yr 11 mos
Creative Director · Win Win Brand NamibiaOct 2023 – Aug 2025 · 1 yr 11 mos
Graphic Designer & Photographer · Debmarine Psychology ServicesJul 2021 – Aug 2025 · 4 yrs 2 mos
Graphic Designer & Photographer · Debmarine Psychology ServicesJul 2021 – Aug 2025 · 4 yrs 2 mos

Education

Desktop Publishing & Visual Media · Institute of Information Technology Namibia2016 – 2018
National Senior Secondary Certificate (Grade 12) · St. George's Diocesan College2012 – 2015

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