I am a passionate Full Stack Developer with 3+ years of experience designing backend systems and cloud-native services. I specialize in Node.js and AWS (Lambda, ECS, S3, API Gateway), and I thrive in modern development workflows and agile collaboration to deliver scalable software. Throughout my career I contributed to industrial software systems, GIS platforms, and IT support roles, strengthening reliability, incident response, and cross-functional teamwork across international projects.

KASRAOUI Oussama

I am a passionate Full Stack Developer with 3+ years of experience designing backend systems and cloud-native services. I specialize in Node.js and AWS (Lambda, ECS, S3, API Gateway), and I thrive in modern development workflows and agile collaboration to deliver scalable software. Throughout my career I contributed to industrial software systems, GIS platforms, and IT support roles, strengthening reliability, incident response, and cross-functional teamwork across international projects.

Available to hire

I am a passionate Full Stack Developer with 3+ years of experience designing backend systems and cloud-native services. I specialize in Node.js and AWS (Lambda, ECS, S3, API Gateway), and I thrive in modern development workflows and agile collaboration to deliver scalable software.

Throughout my career I contributed to industrial software systems, GIS platforms, and IT support roles, strengthening reliability, incident response, and cross-functional teamwork across international projects.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
French
Fluent
English
Fluent

Work Experience

Technical Support Consultant & Developer at Percall Group
February 1, 2022 - December 1, 2024
Contributed to industrial software systems for GE Energy, building reliable backend infrastructure and supporting international project operations. Built and maintained microservices with Java and Spring Boot; integrated PostgreSQL databases; ensured deployment and functionality of PLM tools; supported incident tracking and continuous improvement.
Help Desk Technician – Front Office at Ezitel
August 1, 2021 - January 1, 2022
Provided Level 1 technical support to enterprise clients, diagnosing networking issues (DNS, DHCP, TCP/IP), escalating problems as needed, and maintaining daily logs.
Full Stack Developer at Mapping Technologies
April 1, 2021 - July 31, 2021
Participated in GIS-based web platform development; built mapping features with JavaScript and ARCGIS API; backend services with ASP.NET and SQL Server; designed reusable frontend components; optimized queries and rendering for large datasets.
Help Desk Technician – Back Office at IP G – Rabat
November 1, 2020 - February 28, 2021
Provided back-office Level 1 support for IT systems, troubleshooting hardware and software issues, escalated unresolved incidents to Level 2, and maintained technical documentation and asset logs.
Digital Printing Technician (Computer To Plate) at Al Maarif Al Jadida Printing House
May 1, 2020 - October 31, 2020
Managed digital pre-press and plate imaging equipment; operated CTP machines; used Kodak Prinergy, Preps, and Virtual Proofing software; monitored print workflow and performed regular equipment maintenance.
Call Center Agent (Energy Contracts) at ITS – RABAT
September 1, 2019 - April 30, 2020
Handled outbound and inbound calls to promote energy services, achieved acquisition targets, maintained CRM records, and delivered clear and persuasive communication.
Full Stack Web Developer (JavaScript) at EXPERTWAY
February 1, 2019 - August 31, 2019
Developed a custom web application to manage call center operations; backend logic with Node.js and SQL Server; frontend with JavaScript, jQuery, CSS, and Bootstrap; created call-tracking and reporting features.
Backend Developer at HK CREATIVE AGENCY
February 1, 2018 - January 31, 2019
Customized Odoo ERP modules to align with client-specific business workflows; developed Python/XML modules; integrated PostgreSQL databases; delivered user training and support.
Prospecting Team Leader at MEDITEL – ORANGE Maroc
August 1, 2016 - November 30, 2017
Led street marketing team for client acquisition campaigns; coordinated field operations; trained sales reps; reported KPIs and campaign results; managed customer registration processes.
End-of-Study Internship (IT Systems & Networks) at TECHNOWAY-FOUNDATION
April 1, 2014 - August 31, 2016
Worked on network infrastructure, service continuity, and server monitoring; managed Active Directory, DNS, and DHCP configurations; implemented RAID PRA; documented network diagrams and procedures.

Education

Professional Certificate in Software Development at MIAGE Institute, Temara – Morocco
January 1, 2016 - January 1, 2017
Specialized Technician Diploma in Computer Networks and Systems at MIAGE Institute, Temara – Morocco
January 1, 2014 - January 1, 2016
Undergraduate Studies in Law and Legal Sciences at Faculty of Legal, Economic, and Social Sciences – Souissi, Mohammed V University, Rabat – Morocco
January 1, 2011 - January 1, 2013
High School Diploma in Humanities at Dar Essalam High-School, Rabat – Morocco
January 1, 2010 - January 1, 2010

Qualifications

Professional Certificate in Software Development
January 1, 2016 - January 1, 2017
Specialized Technician Diploma in Computer Networks and Systems
January 1, 2014 - January 1, 2016

Industry Experience

Software & Internet, Professional Services, Telecommunications, Education

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more