Hi, I'm Michael Owuor, a proactive and detail-oriented Virtual Assistant with a year of experience delivering administrative support, social media management, transcription, and customer service. I thrive in fast-paced, remote environments where I can help teams streamline operations and elevate their digital presence. I’m known for anticipating needs and delivering timely solutions, collaborating with project managers, and supporting clients with clear communication. I’m proficient with Google Workspace, Microsoft Office, Canva, Trello, Slack, ClickUp, ChatGPT, and Monday.com, and I enjoy turning ideas into organized, effective workstreams.

Michael Owuor

Hi, I'm Michael Owuor, a proactive and detail-oriented Virtual Assistant with a year of experience delivering administrative support, social media management, transcription, and customer service. I thrive in fast-paced, remote environments where I can help teams streamline operations and elevate their digital presence. I’m known for anticipating needs and delivering timely solutions, collaborating with project managers, and supporting clients with clear communication. I’m proficient with Google Workspace, Microsoft Office, Canva, Trello, Slack, ClickUp, ChatGPT, and Monday.com, and I enjoy turning ideas into organized, effective workstreams.

Available to hire

Hi, I’m Michael Owuor, a proactive and detail-oriented Virtual Assistant with a year of experience delivering administrative support, social media management, transcription, and customer service. I thrive in fast-paced, remote environments where I can help teams streamline operations and elevate their digital presence.

I’m known for anticipating needs and delivering timely solutions, collaborating with project managers, and supporting clients with clear communication. I’m proficient with Google Workspace, Microsoft Office, Canva, Trello, Slack, ClickUp, ChatGPT, and Monday.com, and I enjoy turning ideas into organized, effective workstreams.

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Experience Level

Intermediate

Language

English
Fluent
Swahili
Fluent

Work Experience

Project Lead Intern at On the Rise Coaching and Consulting
July 1, 2024 - November 24, 2025
Conducted grants research and contributed to proposal development, assisting in submitting 5+ successful applications. Organized and facilitated virtual events, increasing attendance by 30%. Managed LinkedIn and X accounts, boosting engagement by 25% through strategic content planning. Drafted job descriptions, monitored applications, and supported interviews, reducing time-to-hire by 20%. Collaborated with project managers to align deliverables and meet all project deadlines on time.
Virtual Assistant at Obelisk Ventures
July 1, 2024 - July 1, 2024
Managed and optimized the company’s rented LinkedIn accounts with consistent engagement. Generated leads through outreach, contributing to a 15% increase in client acquisition. Provided timely customer support, resolving 90% of issues within 24 hours.
Data Entry Transcriber at Kriptaero Limited
July 1, 2024 - July 1, 2024
Transcribed and reviewed 200+ audio files with 99% accuracy. Organized result sheets and coordinated with team members for quality assurance. Improved transcription turnaround time by 20% through proactive coordination.
Customer Service Chat Support at CW (UK)
February 1, 2024 - February 1, 2024
Handled 500+ customer queries with a 95% satisfaction rating. Resolved client issues using empathy and proactive communication. Maintained accurate documentation to streamline future support interactions.

Education

Add your educational history here.

Qualifications

Virtual Assistant Certificate
January 1, 2024 - November 24, 2025
AI Career Essentials
January 11, 2030 - November 24, 2025
Social Media Graphics Design
January 11, 2030 - November 24, 2025
Blogging & Influencer Marketing
January 11, 2030 - November 24, 2025

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Education

Experience Level

Intermediate