Accor Office Policy Guide

Sania Patel
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✦ Overview
This project involved designing the visual identity, layout, and formatting of the official Accor Policy Guidelines 2024, created for all team members across the Dubai regional office. The objective was to make the internal document clear, navigable, and visually welcoming- reflecting both Accor’s corporate professionalism and its commitment to people-first culture.

✦ Purpose of the Guide
The policy guide serves as a central onboarding + reference document covering everything from workplace values, culture, sustainability goals, office protocols, and wellness benefits, to meeting room etiquette and emergency contacts. It will be utilized by newcomers, current employees, and leadership as an everyday go-to for all Dubai office operations!

✦ Design Approach
My aim was to create a layout that balanced:
Corporate clarity with visual warmth
Professional structure with engaging visual breaks
I applied the following principles:
Consistent typographic hierarchy for scannability
Bright accent colors to reflect Accor’s global hospitality tone
Custom icons and section dividers to visually break dense content
A mix of open white space + structured content blocks to aid readability
Each section header was intentionally styled to mirror Accor’s brand identity while introducing subtle graphic elements for easier navigation.

✦ Content Highlights
Sections included:
Accor values & cultural statements
Office building orientation (floor plans, meeting room systems)
Employee wellness & sustainability initiatives
Emergency protocols & contact lists
Hosting guidelines and delivery instructions
The layout had to accommodate diverse content types, from CEO messages to practical diagrams- all while feeling cohesive across 30+ pages.

✦ Tools Used
Adobe InDesign (Primary layout tool)
Illustrator (Icons and visual accents)
Photoshop (Image refinement)
PDF optimization for digital distribution

✦ Outcome
The final guide was distributed company-wide and praised for its readability, user-friendly formatting, and consistent visual tone. It played a role in improving onboarding clarity and internal communication flow.

✦ Reflection
This project reinforced my strength in editorial structure and internal design systems. Designing with both function and tone in mind helped me support a meaningful employee experience- not just through content, but through design thinking.