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I’m a Social Media Manager and Operations Manager with 5 years of experience supporting remote teams and growing online businesses. My background includes managing social media content, coordinating marketing efforts, building operational systems, and handling client communications. I specialize in creating organized workflows, improving efficiency, and ensuring that both marketing and operations run smoothly. I’m proactive, detail-oriented, and focused on helping businesses stay structured, productive, and ready to scale.…I’m a Social Media Manager and Operations Manager with 5 years of experience supporting remote teams and growing online businesses. My background includes managing social media content, coordinating marketing efforts, building operational systems, and handling client communications. I specialize in creating organized workflows, improving efficiency, and ensuring that both marketing and operations run smoothly. I’m proactive, detail-oriented, and focused on helping businesses stay structured, productive, and ready to scale.

Patrician Nicole Lucena

Project Manager, Social Media Manager, Content Producer, +1

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I’m a Social Media Manager and Operations Manager with 5 years of experience supporting remote teams and growing online businesses. My background includes managing social media content, coordinating marketing efforts, building operational systems, and handling client communications. I specialize in creating organized workflows, improving efficiency, and ensuring that both marketing and operations run smoothly. I’m proactive, detail-oriented, and focused on helping businesses stay structured, productive, and ready to scale.…I’m a Social Media Manager and Operations Manager with 5 years of experience supporting remote teams and growing online businesses. My background includes managing social media content, coordinating marketing efforts, building operational systems, and handling client communications. I specialize in creating organized workflows, improving efficiency, and ensuring that both marketing and operations run smoothly. I’m proactive, detail-oriented, and focused on helping businesses stay structured, productive, and ready to scale.

Available to hire

I’m a Social Media Manager and Operations Manager with 5 years of experience supporting remote teams and growing online businesses. My background includes managing social media content, coordinating marketing efforts, building operational systems, and handling client communications. I specialize in creating organized workflows, improving efficiency, and ensuring that both marketing and operations run smoothly. I’m proactive, detail-oriented, and focused on helping businesses stay structured, productive, and ready to scale.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Operations Manager at Work Beyond Borders

December 1, 2020 - May 1, 2023

Directed daily operations and end-to-end project and campaign execution, ensuring alignment with organizational goals, timelines, and performance standards. Supervised cross-functional teams, implemented workflows and systems, and monitored KPIs to drive accountability, efficiency, and continuous improvement.

Remote International Operations Manager at Tour Socotra

July 1, 2023 - February 1, 2026

Led end-to-end remote operations for an international expedition company, managing global client bookings, charter flight coordination, visa processing, and cross-border logistics. Built structured CRM and workflow systems, handled crisis management during airline disruptions, and coordinated international suppliers, local teams, and high-value clients to ensure seamless execution.